UX Researcher and Market Insights Specialist

1 day ago


Johannesburg, Gauteng, South Africa Tower Group Full time
Job Summary: Tower Group is seeking an experienced User Experience (UX) Researcher and Market Insights Specialist to join our Digital & Marketing team. As a key member of the UX design team, you will be responsible for conducting UX research to inform product design decisions and provide actionable insights to drive business growth.

The ideal candidate will have 5-8 years of experience in a Design Research role, with a strong background in qualitative research methods, human behavior, and user-centered design principles. You will work closely with cross-functional teams to prioritize research questions, develop user testing protocols, and present research findings to stakeholders.

We offer a competitive salary of $80,000 - $110,000 per year, depending on experience, plus a comprehensive benefits package.

In this role, you will have the opportunity to work on multiple projects simultaneously, collaborate with talented designers and product managers, and contribute to the development of innovative digital products that meet the needs of our users.

Key Responsibilities:

• Conduct UX research to inform product design decisions

• Develop and implement user testing protocols

• Analyze and interpret quantitative and qualitative data

• Present research findings to stakeholders

• Work collaboratively with cross-functional teams to prioritize research questions and develop design solutions

• Stay up-to-date with industry trends and best practices in UX research and design

Requirements:

• 5-8 years of experience in a Design Research role

• Strong background in qualitative research methods, human behavior, and user-centered design principles

• Excellent communication and presentation skills

• Ability to work collaboratively with cross-functional teams

• Strong analytical and problem-solving skills

• Familiarity with Agile processes and methodologies

Preferred Qualifications:

• Degree in the humanities, psychology, sociology, politics, anthropology, or commerce

• Postgraduate qualification or certification in UX design or research

• Usability Analyst Certification

Benefits:

Tower Group offers a comprehensive benefits package, including health insurance, retirement savings plan, paid time off, and professional development opportunities.
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