**Field Service Technician**, IT Network Specialist
1 month ago
We are seeking a skilled IT Field Service Technician to join our team at Capital Recruit.
Job Description- Responsible for the installation, maintenance, and repair of in-field equipment to ensure optimal network uptime.
- Investigate and troubleshoot router issues, re-provisioning as necessary and providing feedback to head office.
- Conduct router installation projects to expand the company's network across various areas and regions.
- Perform regular maintenance processes on all relevant equipment and hardware systems.
- Conduct thorough troubleshooting and data analysis to refine maintenance and monitoring methods.
- Develop and test preventive maintenance methodologies and schedules.
- Assist in the training and upskilling of maintenance teams and individuals.
- Support the installation of the router network as required.
- Complete maintenance assignments within the desired mean-time-to-repair (MTTR).
- Report and document equipment issues as discovered.
- Methodically complete maintenance checklists following assignment resolution.
- Systematically complete software requirements within the scope of a Technician's role.
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