Senior Field Network Technician
2 months ago
**Job Title:** Technical Field Engineer
We are seeking a highly skilled Technical Field Engineer to join our team at Pronel Personnel. The successful candidate will be responsible for delivering exceptional technical support and services to our clients in the JHB and Lowveld regions.
**Key Responsibilities:**
- Deliver on-site technical support and services to clients, ensuring high levels of customer satisfaction.
- Maintain strong relationships with clients, understanding their technical needs and delivering tailored solutions.
- Collaborate with internal teams to ensure seamless project delivery and high-quality services.
- Perform routine network maintenance and troubleshooting to ensure optimal network performance.
- Provide detailed reports and documentation after each deployment, installation, or network incident.
- Adhere to customer SLAs and ensure end-user expectations are met.
- Take ownership of issues from start to successful resolution.
**Requirements:**
- Strong technical knowledge of networking technologies, including routing, switching, and access points.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and internal teams.
- Ability to work independently and as part of a team, with a strong focus on delivering high-quality services.
- Proven experience in a similar role, with a strong understanding of technical field engineering principles.
**What We Offer:**
- A competitive salary and benefits package.
- Ongoing training and development opportunities.
- A dynamic and supportive work environment.
- The chance to work with a leading company in the industry.
Please note that only candidates who meet the advertised criteria will be contacted.
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