Customer Service Representative: Medical Aid Administration
4 weeks ago
The Palesa Mbali Group is seeking a skilled and experienced Agent to join our Contact Centre team. As an Agent, you will be responsible for engaging with service-related calls and queries from medical scheme members and providers, providing relevant business information and solutions.
Key Responsibilities:
- Handle telephone and email/web queries within standards and service level agreements
- Correctly route all escalated calls to the correct departments
- Professionally handle hospital claim queries
- Accurately capture pathology data and other data
- Professionally handle all client communications
- Assist in other job functions within the department when needed
Requirements:
- 1-2 years Call Centre experience, preferably in the Medical Aid Administration Industry
- Bilingualism (English, Afrikaans and an African language will be an advantage)
- Computer Literate
- Matric
- Call Centre or Customer Services certificate/qualification advantageous
-
Customer Service Representative
2 months ago
Johannesburg, Gauteng, South Africa Palesa Mbali Group Full timeJob SummaryWe are seeking a highly skilled and experienced Customer Service Representative to join our team at Palesa Mbali Group. As a key member of our Contact Centre, you will be responsible for providing exceptional service to our medical scheme members and providers.Key ResponsibilitiesHandle customer inquiries and resolve issues in a timely and...
-
Customer Service Representative
2 months ago
Johannesburg, Gauteng, South Africa Neoc_People Full timeKey Responsibilities:Address and resolve customer queries in a timely and efficient manner, ensuring a positive experience for all clients.Collaborate with the marketing team to support campaigns and promotional activities, driving business growth and customer engagement.Provide exceptional customer service, maintaining a deep understanding of company...
-
Customer Service Representative
4 weeks ago
Johannesburg, Gauteng, South Africa Neoc_People Full timeKey Responsibilities:Respond to customer inquiries in a timely and professional manner, addressing store-related queries and resolving issues effectively.Collaborate with the marketing team to support campaigns and promotional activities, ensuring alignment with company goals.Provide exceptional customer service, ensuring a positive experience for all...
-
Medical Aid Claims Specialist
2 weeks ago
Johannesburg, Gauteng, South Africa Palesa Mbali Group Full timeJob Title: Medical Aid Claims SpecialistJob Summary: We are seeking a highly skilled Medical Aid Claims Specialist to join our team at Palesa Mbali Group. The ideal candidate will have a strong background in medical aid claims processing and excellent communication skills.Key Responsibilities:Ensure defined legal, statutory, and regulatory compliance is...
-
Customer Service Representative
1 month ago
Johannesburg, Gauteng, South Africa Palesa Mbali Group Full timeJob Title: Agent: Contact CentreWe are seeking a highly skilled and experienced Agent: Contact Centre to join our team at Palesa Mbali Group.Job Summary:The successful candidate will be responsible for engaging with service-related calls and queries from medical scheme members and providers, providing relevant business information and solutions. This...
-
Customer Service Representatives
2 days ago
Johannesburg, Gauteng, South Africa UDM International Ltd Full timeUnlock Your Earning Potential with UDM International LtdWe are seeking vibrant, energetic, and ambitious individuals to join our innovative sales and marketing team as Customer Service Representatives. In this exciting role, you will have the opportunity to grow professionally and financially in a fast-paced environment.About UsAt UDM International Ltd, we...
-
Sales Representative
4 weeks ago
Johannesburg, Gauteng, South Africa Service Solutions Full timeJob Title: Sales Representative - Midrand BranchWe are seeking a highly motivated and experienced Sales Representative to join our team at our Midrand Branch. As a Sales Representative, you will be responsible for developing and maintaining relationships with existing customers, identifying new business opportunities, and achieving sales targets.Key...
-
Customer Service Representative
3 days ago
Johannesburg, Gauteng, South Africa AJ Personnel Full timeAbout the JobThis is a customer-facing role that requires strong communication and problem-solving skills. As a Customer Service Representative, you will be responsible for handling calls from research participants and providing them with information about GRT Inspired research activities.Key ResponsibilitiesTo administer the questionnaire telephonically and...
-
Customer Service Representative
1 month ago
Johannesburg, Gauteng, South Africa Neoc_People Full timeKey ResponsibilitiesAs a Customer Care Agent with Neoc_People, you will be responsible for addressing and resolving store-related queries in a timely and professional manner. You will also assist with various marketing activities as needed, under the direction of the Marketing Manager. Additionally, you will provide excellent customer service, ensuring a...
-
Medical Aid Contact Centre Professional
2 weeks ago
Johannesburg, Gauteng, South Africa Palesa Mbali Group Full timeThe Palesa Mbali Group is seeking a highly skilled Medical Aid Contact Centre Professional to engage service-related calls and queries from medical scheme members and providers.Main Responsibilities:Handle service-related calls and queries from medical scheme members and providers, providing relevant business information and solutions.Maintain and manage...
-
Key Account Development Representative
2 days ago
Johannesburg, Gauteng, South Africa Service Solutions Full timeService Solutions, a leading truck rental company in Gauteng Province, is seeking an ambitious and driven individual to fill the role of Key Account Development Representative. The successful candidate will be responsible for building and maintaining strong relationships with existing clients while continuously identifying new business opportunities. In...
-
Sales Representative
3 weeks ago
Johannesburg, Gauteng, South Africa Service Solutions Full timeService Solutions is seeking a dynamic Sales Representative to join their team in the Gauteng Province. The ideal candidate will have a self-starting attitude, be punctual and presentable, and have a valid driver's license.Key responsibilities include:Cold calling and meeting new customersSelling services to clientsClient offers include:Basic salary +...
-
Customer Service Representative
2 weeks ago
Johannesburg, Gauteng, South Africa CallForce Full timeCallForce is currently recruiting for a Customer Service Representative to join our team. As a Call Center Agent, you will be responsible for connecting with customers and providing them with exceptional service. Responsibilities:Read from a scripted pitch to effectively communicate with customersTransfer warm leads to USA agents in a timely...
-
Customer Service Representative
2 days ago
Johannesburg, Gauteng, South Africa Cre8work Full timeAt Cre8work, we are seeking a highly skilled Customer Service Representative to join our team. The ideal candidate will have excellent communication and interpersonal skills, as well as the ability to work in a fast-paced environment.About the RoleThis role is responsible for providing exceptional customer service to our clients through various channels,...
-
Customer Service Representative
1 week ago
Johannesburg, Gauteng, South Africa CallForce Full timeAt CallForce, we are seeking a skilled Customer Service Representative to join our team on a night shift in Sunninghill. As a dynamic outbound agent, you will be responsible for reading from a scripted pitch, transferring warm leads to USA agents, and meeting and exceeding hourly/daily/weekly transfer targets. Additionally, you will be expected to meet and...
-
Medical Administrator
3 weeks ago
Johannesburg, Gauteng, South Africa Dynexity Full timeWe are seeking an experienced Medical Administrator to join our team at Dynexity in Johannesburg North. The ideal candidate will hold a relevant qualification, have a reliable vehicle, and be proficient in computer software with a strong background in administration and Excel.Key Responsibilities:Providing administrative support to the medical teamManaging...
-
Medical Sales Representative
1 month ago
Johannesburg, Gauteng, South Africa Stafflink Recruitment Solutions Full timeJob Title: Medical Sales RepresentativeStafflink Recruitment Solutions is seeking a highly motivated and results-driven Medical Sales Representative to join our team. As a Medical Sales Representative, you will be responsible for promoting and selling our company's products to healthcare professionals and organizations.Key Responsibilities:Develop and...
-
Customer Service Representative
2 weeks ago
Johannesburg, Gauteng, South Africa CallForce Full timeJob OpportunityWe are seeking a dynamic and results-driven Customer Service Representative to join our team at CallForce.Key Responsibilities:Read from a scripted pitch to engage customersTransfer warm leads to USA agents to ensure seamless communicationMeet and exceed hourly/daily/weekly transfer targets to drive sales growthMeet exceed Quality Assurance...
-
Customer Service Representative
2 weeks ago
Johannesburg, Gauteng, South Africa Cre8work Full time**Job Description:**As a skilled Customer Service Representative at Cre8work, you will be responsible for delivering exceptional support to our clients through various communication channels.**Key Responsibilities:**Answering customer inquiries and resolving issues in a professional manner.Providing accurate and timely information to customers regarding our...
-
Medical Sales Representative
4 weeks ago
Johannesburg, Gauteng, South Africa Sheldon Recruitment and Selection Full timeJob Requirements:Applicants must possess a Grade 12 qualification with a medical background, such as allied medical professionals or nursing. Additionally, they should have at least 2 years of experience as a medical sales representative. A valid driver's license, own vehicle, and own cell phone are also required. The successful candidate must be a South...