Travel Sales Consultant

4 days ago


Pietermaritzburg, KwaZulu-Natal, South Africa Cullinan Holdings Full time
Job Description:

We are seeking a dynamic and customer-oriented Travel Sales Consultant to join our team in Pietermaritzburg. As a key member of our sales team, you will be responsible for providing exceptional service and expert advice to travelers, creating bespoke travel itineraries, and booking all components of their trips.

Key Responsibilities:
  • Customer Relationship Management: Build and maintain strong relationships with customers to ensure repeat business and referrals
  • Travel Itinerary Design: Design and sell customized travel itineraries to meet individual travel preferences, budgets, and needs
  • Travel Expertise: Provide expert advice on travel destinations, including visas and travel insurance
  • Sales Opportunities: Maximize sales opportunities through upselling, cross-selling, and promoting the company's preferred partners
  • Record Keeping: Maintain accurate records and client details, using the company's operational systems
  • Customer Service: Manage customer complaints and queries in an efficient and professional manner
Requirements:
  • Experience: Minimum of 1 year's experience in a sales and target-driven role
  • Communication Skills: Excellent communication skills, both written and verbal
  • Sales and Customer Service: Strong sales and customer service skills
  • Time Management: Ability to work well under pressure and to tight deadlines
  • Technical Skills: Proficient in the use of reservation systems, such as Amadeus is advantageous
  • Passion for Travel: Passion for travel and knowledge of popular travel destinations
  • Roster Requirements: Ability to work weekends and public holidays (on a roster basis)
Benefits:
  • Vibrant Company Culture: Working in a vibrant culture-centric company
  • Career Growth Opportunities: Many learning and growth opportunities means this is a career, not just a job
  • Success Celebrations: Work hard, play hard mentality. We love celebrating successes together
  • Competitive Salary and Commission: Monthly salary, and a lucrative commission structure with unlimited earning potential


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