Regional Operations Director
3 weeks ago
We are seeking a highly skilled Regional Operations Manager to join our team at FirstRand Life Assurance Ltd. As a key member of our operations team, you will be responsible for managing regional operations, ensuring operational risk, compliance, and efficiency.
Key Responsibilities- Leverage and manage existing Independent Financial Advisory relationships to the benefit of First Rand Group.
- Achieve Invest, Insure, and other business sales targets.
- Build and manage a dynamic team of Business Management and Servicing Consultants.
- Provide insight into internal product requirements.
- Keep abreast of the competitor landscape.
- Deliver exceptional service that exceeds customers' expectations through proactive, innovative, and appropriate service and solutions to the Independent Financial Advisor.
- Maximize Business Portfolio and cross-sell opportunities and strengthen client relationships.
- Translate sales strategies into actionable goals and execute relevant projects/initiatives aligned to strategic objectives with specific performance measures and controls to track progress.
- Comply with governance in terms of legislative and audit requirements.
- Monitor costs, benefits per channel.
- A relevant degree in commerce or a related field.
- National certificate in Certified Financial Planning (CFP).
- Passion and self-starter with an entrepreneurial flair.
- Proven sales and management track record.
- Ability to build enduring client relationships.
- Ability to build, manage, and motivate a team of Business and Servicing Consultants.
- Relevant Class of Business training.
- Experience in and working with Group Risk, Individual Life, and Investment products.
- At least 10 years' experience in the financial services industry.
- Good attention to detail.
- Curious, innovative, passionate, and willing to learn.
- RE5 qualification.
- Will to travel locally.
- Opportunities to network and collaborate.
- A challenging working environment that is progressive and agile.
- Opportunities to innovate where initiative is taken and owned end to end.
We are an equal opportunities employer and welcome applications from diverse candidates. Please note that all appointments will be made in line with FirstRand Group's Employment Equity plan.
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