Current jobs related to Customer Service Representative - Cape Town, Western Cape - Gobi Desserts

  • Customer Service Representative

    6 days ago

    Cape Town, Western Cape, South Africa Status Staffing Full time

    Customer Service RoleWe are seeking a talented Customer Service Representative to join our team at Status Staffing. The successful candidate will have a strong background in customer service and be proficient in MS Office.ResponsibilitiesThe Customer Service Representative will be responsible for answering and directing client calls, taking messages and...

  • Customer Service Representative

    3 hours ago

    Cape Town, Western Cape, South Africa SWATX Full time

    Job DescriptionWe are seeking a highly skilled and motivated Customer Service Representative to join our team at SWATX. As a Customer Service Representative, you will be responsible for managing incoming calls, addressing customer inquiries, and providing accurate information regarding products and services.ResponsibilitiesManage incoming calls and respond...

  • Customer Service Representative

    7 days ago

    Cape Town, Western Cape, South Africa Black Pen Recruitment Full time

    Job OverviewWe are seeking a highly skilled Customer Service Representative to join our team at Black Pen Recruitment. As a key member of our client's contact centre, you will be responsible for delivering exceptional customer service and support to clients across multiple verticals.

  • Customer Service Representative

    15 minutes ago

    Cape Town, Western Cape, South Africa Clicks Group Limited Full time

    Job Overview: As a Customer Service Representative, you will be responsible for providing exceptional customer service by offering detailed product knowledge and maximising sales through effective cross and up selling. Key Responsibilities:To drive sales of the store through effective cross and up selling.To reduce loss and shrinkage in store by adhering to...

  • Customer Service Representative

    6 days ago

    Cape Town, Western Cape, South Africa Ananzi Full time

    Job OverviewAnanzi is seeking a skilled Customer Service Representative to join our team based in Century City. As a Customer Service Representative, you will be responsible for delivering exceptional customer service, responding to customer inquiries, and resolving issues in a timely and professional manner.About the RoleThis role involves working in a...

  • Customer Service Representative

    4 days ago

    Cape Town, Western Cape, South Africa ENGINEERINGUK Full time

    As a Customer Service Representative at ENGINEERINGUK, you will play a vital role in ensuring that our customers receive exceptional service and support. Your primary responsibility will be to handle customer inquiries and resolve any issues they may have in a timely and professional manner.The ideal candidate will possess excellent communication skills,...

  • Customer Service Representative

    7 days ago

    Cape Town, Western Cape, South Africa Ground One Direct Marketing Full time

    Job DescriptionWe are seeking a customer-oriented individual to join our team. As a Customer Service Representative, you will be responsible for providing excellent service and support to customers, ensuring that inquiries, issues, and complaints are addressed promptly and effectively.Key Responsibilities:Answer customer inquiries via phone, email, or...

  • Customer Service Representative

    3 days ago

    Cape Town, Western Cape, South Africa Clicks Group Limited Full time

    The Customer Service Representative role at Clicks Group Limited involves interacting with customers, responding to their queries, and resolving any issues that may arise. The ideal candidate should possess excellent communication skills and a friendly demeanor.Job Description:To deliver superior customer service by acting as a brand ambassador, being...

  • Customer Service Representative

    4 days ago

    Cape Town, Western Cape, South Africa Teleperformance Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for delivering exceptional customer service to our clients while promoting their products and services.About the RoleProvide professional and courteous customer service via various...

  • Customer Service Representative

    7 days ago

    Cape Town, Western Cape, South Africa MCI Full time

    About MCIMCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry.We are dedicated to providing exceptional customer experiences for our...

  • Customer Service Representative

    3 days ago

    Cape Town, Western Cape, South Africa Surgo HR & Training Full time

    About the RoleAt Surgo HR & Training, we are seeking a highly skilled Venda speaking customer service representative to join our team. As a customer-facing professional, you will be responsible for delivering exceptional customer service to clients through inbound calls and provide solutions to their inquiries.Key Responsibilities:Respond to customer...

  • Customer Service Representative

    6 days ago

    Cape Town, Western Cape, South Africa Surgo HR & Training Full time

    About the JobAs a Customer Service Representative at Surgo HR & Training, you will be responsible for providing top-notch customer service to clients via an inbound line. Your key objective will be to identify and understand customer needs, delivering exceptional service to increase business profitability while maintaining fairness in treating customers.Key...

  • Customer Service Representative

    7 days ago

    Cape Town, Western Cape, South Africa adidas Part time

    Job DescriptionWe are seeking a motivated and enthusiastic Customer Service Representative to join our team in Pietermaritzburg. As a key member of our sales floor, you will be responsible for providing exceptional customer service, maintaining a high level of product knowledge, and ensuring a seamless shopping experience for our customers.Key...

  • Customer Service Representative

    3 days ago

    Cape Town, Western Cape, South Africa Convergys Full time

    About the RoleWe are seeking a highly skilled Customer Service Representative to join our dynamic team in Cape Town.As a Customer Service Representative, you will be responsible for providing exceptional customer experiences, resolving complex issues, and promoting a culture of health and safety within our organization.Key Responsibilities:Taking ownership...

  • Customer Service Representative

    6 days ago

    Cape Town, Western Cape, South Africa Minacs Full time

    About the RoleWe are seeking a highly motivated and results-driven Customer Service Representative to join our dynamic team in Cape Town. As a key member of our support team, you will be responsible for delivering exceptional customer experiences through various communication channels.Key Responsibilities:Taking ownership of high-profile cases from beginning...

  • Customer Service Representative

    15 minutes ago

    Cape Town, Western Cape, South Africa Pedros Chicken Full time

    Pedros Chicken is a dynamic and fast-paced environment that brings people together over great food. We're committed to delivering top-notch service with a smile, creating a welcoming atmosphere for our customers.We're seeking passionate, hardworking individuals to join our team as Customer Service Representatives. Whether you're looking to start your career...

  • Customer Service Representative

    6 days ago

    Cape Town, Western Cape, South Africa Datafin IT Recruitment Full time

    Customer Service RoleDatafin IT Recruitment is seeking a skilled CUSTOMER SERVICE REPRESENTATIVE to provide technical support and maintenance to our clients' CRM systems. This is an exciting opportunity to join a dynamic team and work with cutting-edge technology.The successful candidate will have a strong background in customer service, including experience...

  • Customer Service Representative

    7 days ago

    Cape Town, Western Cape, South Africa Brights Hardware Full time

    Job DescriptionWe are seeking a skilled Customer Service Representative to join our team at Brights Hardware. This is an excellent opportunity for someone who enjoys providing exceptional customer service and working in a fast-paced warehouse environment.Key Responsibilities:Loading customers' vehicles, delivery trucks, and transfer trucks promptly and...

  • Customer Service Representative

    7 days ago

    Cape Town, Western Cape, South Africa Ground One Direct Marketing Full time

    We are seeking a skilled Customer Service Representative to enhance the shopping experience of our customers. This role involves providing top-notch assistance, promoting products, and maintaining a clean and organized sales floor.Key Responsibilities:Greet customers and offer assistance as they enter the store.Assist customers in finding products and making...

  • Night Customer Service Representative

    7 days ago

    Cape Town, Western Cape, South Africa TTEC Full time

    About TTECTTEC is a world-leading provider of customer experience technology and services. Our goal is to create engaging, satisfied, and loyal customers for our clients. To achieve this, we leverage our expertise in people, process, and technology.Job SummaryWe are looking for a skilled Night Customer Service Representative to work in our Cape Town, South...

Customer Service Representative

1 week ago

Cape Town, Western Cape, South Africa Gobi Desserts Full time

We are seeking a motivated Customer Service Representative to join our team at Gobi Desserts. As an integral part of our team, you will be working in an open office environment where your contributions will directly impact our customer service and backend operations.

About the Job:

  • This role is perfect for individuals who enjoy working in a fast-paced environment and have excellent communication skills.
  • The ideal candidate will have 1 year of relevant work experience, with proficiency in office software and familiarity with scheduling tools.
  • A strong organizational ability with attention to detail is essential for success in this role.

Responsibilities:

  1. Customer Interaction: Greet walk-in customers during busy periods or when server assistance is unavailable, providing a welcoming and friendly atmosphere, addressing inquiries and directing guests as needed.
  2. Order Fulfillment: Handle incoming orders via phone calls, WhatsApp, and other communication channels. Utilize kitchen scheduling software to organize and schedule tasks effectively.
  3. Delivery Management: Coordinate with delivery partners to ensure timely and accurate deliveries.
  4. Quality Assurance: Conduct quality checks on outgoing orders from the kitchen to maintain consistency and excellence in service.
  5. Sales Engagement: Engage in sales calls to reach out to potential customers during quieter periods, showcasing bakery offerings and promotions to expand the customer base and increase sales opportunities.