{"text": "Sales Representative", "description": "Represent customers and sell products in a call center environment."}
3 weeks ago
The successful candidate will offer world-class products and services to clients, whilst achieving sales targets in an inbound and outbound call center environment.
- Meeting sales targets
- Quality (Compliance with all relevant internal and external rules . TCF, CPA and internal Sales processes)
- Offering outstanding customer experience
- Strict adherence to scheduling
- Matric/ Grade 12
- RE Certificate (advantageous)
- Minimum 30 Personal Lines Short-term Insurance credits (advantageous)
- Minimum 2 years' experience within a sales inbound/outbound call.
- Fluent in English and one other official language.
- Compliance with FAIS Fit and Proper criteria . minimum experience and competency requirements, which can be obtained while working under supervision.
- Be available to work shifts as well as overtime.
- Solid sales track record.
- Knowledge of short-term insurance processes, procedures and business rules advantageous.
- Clean track record in terms of adherence to quality standards and compliance.
- Consistent target achievement.
- Excellent telephonic etiquette
- Selling skills
- Computer literate (MS Office package).
- Client service oriented
- Negotiation skills
- Deadline and results-driven
- Analytical Thinking
- Information Seeking
- Drive for Results
- Takes initiative
- Emotional self-control
- Customer service orientation
There will be a probationary period for three months , which consist of the following two phases:
- four week training period after which your knowledge will be assessed; and
- on a job evaluation phase during which progress will be measured against your ongoing ability to meet a set sales target.
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