Sales Representative

4 weeks ago


Cape Town, Western Cape, South Africa Signa Opportunity Full time
About the Role:

As a Sales Agent with Signa Opportunity, you will play a crucial role in achieving sales and service targets. Your primary responsibility will be to assist in meeting specific sales and service requirements, as directed by your line manager.

Key Responsibilities:
  • Contribute to the achievement of sales targets at designated branches
  • Meet individual targets as communicated by your line manager
  • Maintain a high level of enthusiasm and energy throughout your workday
  • Provide exceptional customer service by greeting and welcoming customers during promotions and in-store activities
  • Generate new leads through various selling and promotional activities
  • Promote a range of products and services, including sim-only deals, prepaid voice and data, top-up, post-paid voice and data, LTE, smart-voice, DSL, and Fibre packages
  • Conduct customer needs analysis to determine the reasons for visiting the store
  • Offer product information and service recommendations to match customer needs
  • Advise customers on the necessary documentation for product and service applications
  • Verify customer paperwork to detect fraudulent applications
  • Ensure compliance with BVS, mandate, and paperless requirements within the store and resolve any discrepancies
  • Log cases related to customer queries, suspected fraudulent applications, and risk detection
  • Follow up with customers on application status and queries
  • Inform clients about relevant turn-around times and back-office processes
  • Complete and update relevant sheets, reports, and trackers as per company requirements
  • Attend and complete all relevant training
  • Stay updated with the latest devices, trends, competitive products, and services
Requirements:
  • Matric pass
  • Excellent communication skills
  • Well-groomed appearance
  • Computer literacy
  • Target-driven mindset
  • South African unemployed youth aged between 18 and 34
  • No prior participation in the YES Program

Please note that your application will be considered unsuccessful if you have not heard from the Signa Opportunity team within two weeks after submitting your application.


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