IT Help Desk Professional

4 days ago


Pretoria, Gauteng, South Africa People Dimension Full time
Job Overview

We're seeking a highly skilled Technical Support Associate to join our team. As a key member of our support staff, you'll play a vital role in ensuring the success of our customers by providing top-notch technical assistance and troubleshooting services.

**Key Responsibilities:**

  • Provide timely and effective technical support to customers via phone, email, or chat
  • Troubleshoot complex technical issues related to network and wireless technologies
  • Collaborate with cross-functional teams to resolve customer issues efficiently

**Requirements:**

  • Minimum 2 years of experience in a similar role
  • Proven knowledge of networking and wireless technologies
  • Excellent communication and problem-solving skills

**What We Offer:

  • A competitive salary range of $40,000 - $60,000 per annum
  • A dynamic and supportive work environment
  • Ongoing training and professional development opportunities


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