IT Help Desk Professional
4 days ago
We're seeking a highly skilled Technical Support Associate to join our team. As a key member of our support staff, you'll play a vital role in ensuring the success of our customers by providing top-notch technical assistance and troubleshooting services.
**Key Responsibilities:**
- Provide timely and effective technical support to customers via phone, email, or chat
- Troubleshoot complex technical issues related to network and wireless technologies
- Collaborate with cross-functional teams to resolve customer issues efficiently
**Requirements:**
- Minimum 2 years of experience in a similar role
- Proven knowledge of networking and wireless technologies
- Excellent communication and problem-solving skills
**What We Offer:
- A competitive salary range of $40,000 - $60,000 per annum
- A dynamic and supportive work environment
- Ongoing training and professional development opportunities
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