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Freight Air Logistics Head

2 weeks ago

Johannesburg, Gauteng, South Africa DHL Germany Full time
Job Overview

We are seeking a highly skilled Global Air Freight Manager to join our team in Johannesburg, South Africa. As a key member of our leadership team, you will be responsible for managing and developing our air freight business activities in the region, aligning with our group's business strategy and local market conditions.

About Us

DHL Global Forwarding is part of Deutsche Post DHL Group, the world's leading logistics provider with operations in over 220 countries. We pride ourselves on being a global company where individuals can contribute their skills and ideas towards achieving our shared goals.

Key Responsibilities
  • Customer Service: Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Business Development: Identify opportunities for growth and expansion, working closely with cross-functional teams to develop and implement strategic plans.
  • Process Optimization: Analyze and improve operational processes, ensuring efficiency and effectiveness in meeting customer expectations.
Requirements
  • Logistics Expertise: In-depth knowledge of the logistics industry, particularly air freight, with experience in imports and exports.
  • Leadership Skills: Strong leadership abilities, with a proven track record of motivating and guiding high-performing teams.
  • Communication: Excellent verbal and written communication skills, with the ability to present complex information to various stakeholders.