Telesales Representative

2 weeks ago

Port Elizabeth, Eastern Cape, South Africa Revtech Global (Pty) Ltd Full time

Job Title: Teleseller



Job Summary



We are seeking a skilled Teleseller to join our team at Revtech Global (Pty) Ltd. As a Teleseller, you will be responsible for building and maintaining strong relationships with our customers through effective communication and sales techniques.



Key Responsibilities




  • Customer Calls: You will be responsible for making all necessary customer calls on designated routes before deadlines.
  • Call Planning: You will plan calls to promote the most effective product/services and ensure that deadlines are accurately processed for all orders.
  • Product Knowledge: You must have a sound knowledge of all the company products, particularly the top-selling products.
  • Sales Deadlines: You must have a sound knowledge of sales deadlines and be able to manage your time effectively to meet these deadlines.
  • Record Keeping: You must keep accurate records on the customer cards of orders to track buying patterns.
  • Customer Service: You will deliver professional and efficient service to all customers, including returning calls, responding to queries and/or problems, etc. quickly and effectively.
  • Communication: You must communicate and increase buying patterns to the buyers immediately and pass on market-related information to the sales/branch manager and buyers.
  • Incident Reporting: You will immediately report any incidents/complaints to the sales/branch manager both verbally and in writing.
  • Attendance and Reporting: You will complete the attendance register daily and submit any required reports accurately, neatly, and on time.


Requirements and Skills




  • High School Diploma: A high school diploma or equivalent is required.
  • Customer Service Skills: Excellent customer service skills are essential for this role.
  • Communication Skills: Strong communication skills, both verbal and written, are required.
  • Time Management: You must be able to manage your time effectively to meet sales deadlines and process orders accurately.
  • Product Knowledge: You must have a sound knowledge of all the company products, particularly the top-selling products.
  • Market-Related Information: You must be able to communicate and increase buying patterns to the buyers immediately and pass on market-related information to the sales/branch manager and buyers.


Working Environment



This role is based at our office in Port Elizabeth, Eastern Cape, and requires frequent travel to customer sites.



How to Apply



Send your CV and supporting documentation to doreen@revtechglobal.co.za.

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