Customer Service Representative
1 week ago
We are seeking a highly skilled and experienced Customer Service Representative to join our team at Wild Dreams Hospitality.
About the Role:
This is a live-out position that offers an exciting opportunity for growth and development in a dynamic environment.
Key Responsibilities:
- Provide exceptional customer service and support to clients and guests.
- Utilize strong administration and guest relations skills to ensure seamless operations.
- Maintain accurate records and perform administrative tasks efficiently.
- Stay up-to-date with store window displays and standards of a franchise.
- Contribute to creating an excellent customer experience through effective communication and problem-solving skills.
- Assist with stock control, cash-ups, monthly reconciliation, and capturing invoices.
Requirements:
- At least 3 years of previous experience in a similar role.
- Potential for growth and development within the company.
- Excellent administration and guest relations skills.
- Strong computer literacy and ability to learn new systems.
- Familiarity with store window displays and standards of a franchise (advantageous).
- Excellent selling skills and experience in curating great customer experiences.
- Knowledgeable in stock control and basic financial skills.
Benefits:
- A competitive salary range of $45,000 - $60,000 per annum, depending on experience.
- Ongoing training and development opportunities.
- A supportive and dynamic work environment.
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