Customer Service Representative

1 week ago


Hoedspruit, South Africa Wild Dreams Hospitality Full time
Job Title: Customer Service Representative

We are seeking a highly skilled and experienced Customer Service Representative to join our team at Wild Dreams Hospitality.

About the Role:

This is a live-out position that offers an exciting opportunity for growth and development in a dynamic environment.

Key Responsibilities:

  • Provide exceptional customer service and support to clients and guests.
  • Utilize strong administration and guest relations skills to ensure seamless operations.
  • Maintain accurate records and perform administrative tasks efficiently.
  • Stay up-to-date with store window displays and standards of a franchise.
  • Contribute to creating an excellent customer experience through effective communication and problem-solving skills.
  • Assist with stock control, cash-ups, monthly reconciliation, and capturing invoices.

Requirements:

  • At least 3 years of previous experience in a similar role.
  • Potential for growth and development within the company.
  • Excellent administration and guest relations skills.
  • Strong computer literacy and ability to learn new systems.
  • Familiarity with store window displays and standards of a franchise (advantageous).
  • Excellent selling skills and experience in curating great customer experiences.
  • Knowledgeable in stock control and basic financial skills.

Benefits:

  • A competitive salary range of $45,000 - $60,000 per annum, depending on experience.
  • Ongoing training and development opportunities.
  • A supportive and dynamic work environment.


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