Camp Operations Manager

3 weeks ago


Hoedspruit, South Africa HR Genie Full time
Career Opportunities

HR Genie is seeking a highly skilled and experienced individual to fill the role of Camp Operations Manager at our Ngala Safari Lodge.

The estimated annual salary for this position is approximately $65,000 - $85,000, depending on experience. This is a live-in position based in Africa.

Job Description

We are looking for an exceptional team player who can oversee the day-to-day operations of our 5-star safari lodge. The ideal candidate will have 3-5 years of experience in a similar role, preferably in a camp manager or duty manager position.

This is a permanent position that requires a high level of motivation, flexibility, and initiative. The successful candidate will be responsible for ensuring the smooth running of the lodge, including managing staff, handling guest requests, and maintaining the highest standards of customer service.

The successful candidate will also be expected to:

  • Ensure all organizational requirements around delivering an exceptional guest experience are planned and executed daily;
  • Assist in training and developing staff as necessary;
  • Work closely with the Senior Management team to ensure seamless daily operation;
  • Maintain brand standards in all areas of the guest experience;
  • Represent the andBeyond brand in appearance and behavior;
  • Create an environment where the andBeyond culture & DNA is fostered;
  • Innovate new ideas and ways to improve the brand and guest experience;
  • Host guests at mealtimes and check smooth running of service from the kitchen and butler;
  • Willingness to assist the Operations Manager and Lodge Manager with monthly stock takes and any stock orders that need to be done;

The ideal candidate will possess excellent communication skills, leadership abilities, and a passion for delivering exceptional guest experiences.



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