Customer Service Liaison

4 weeks ago


Hoedspruit, South Africa Wild Dreams Hospitality Full time
Wild Dreams HospitalityReceptionist Position Overview

We are seeking an experienced Receptionist to join our team at Wild Dreams Hospitality. The ideal candidate will possess excellent administration and guest relations skills, with a strong background in customer service.

About the Role

This is a live-out position that offers a competitive salary package. As a Receptionist, you will be responsible for providing exceptional customer experiences, managing front desk operations, and maintaining high standards of administration and communication.

Key Responsibilities:
  • Provide exceptional customer service and ensure seamless interactions with guests;
  • Manage front desk operations, including check-ins, check-outs, and room assignments;
  • Maintain accurate records and perform administrative tasks as required;
  • Develop and maintain relationships with internal stakeholders and external partners;
  • Cultivate a positive and professional work environment.
Requirements and Qualifications:

To be successful in this role, you will need:

  • A minimum of 3 years of experience in a related field;
  • Potential for growth within the company;
  • Excellent administration and guest relations skills;
  • Computer literacy and proficiency in software applications;
  • Familiarity with store window displays and franchise standards (an advantage);
  • Strong selling skills and experience in curating great customer experiences;
  • Knowledge of stock control procedures;
  • Basic financial experience, including cash handling, reconciliation, and invoice management.
What We Offer:

In return for your expertise and dedication, we offer a competitive salary package, including:

  • An estimated salary range of $50,000 - $65,000 per annum, depending on experience;
  • A comprehensive benefits package, including health insurance, paid time off, and professional development opportunities;
  • A dynamic and supportive work environment that fosters growth and collaboration;
  • The chance to work with a leading hospitality company and contribute to its continued success.


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