Customer Service Liaison
4 weeks ago
We are seeking an experienced Receptionist to join our team at Wild Dreams Hospitality. The ideal candidate will possess excellent administration and guest relations skills, with a strong background in customer service.
About the RoleThis is a live-out position that offers a competitive salary package. As a Receptionist, you will be responsible for providing exceptional customer experiences, managing front desk operations, and maintaining high standards of administration and communication.
Key Responsibilities:- Provide exceptional customer service and ensure seamless interactions with guests;
- Manage front desk operations, including check-ins, check-outs, and room assignments;
- Maintain accurate records and perform administrative tasks as required;
- Develop and maintain relationships with internal stakeholders and external partners;
- Cultivate a positive and professional work environment.
To be successful in this role, you will need:
- A minimum of 3 years of experience in a related field;
- Potential for growth within the company;
- Excellent administration and guest relations skills;
- Computer literacy and proficiency in software applications;
- Familiarity with store window displays and franchise standards (an advantage);
- Strong selling skills and experience in curating great customer experiences;
- Knowledge of stock control procedures;
- Basic financial experience, including cash handling, reconciliation, and invoice management.
In return for your expertise and dedication, we offer a competitive salary package, including:
- An estimated salary range of $50,000 - $65,000 per annum, depending on experience;
- A comprehensive benefits package, including health insurance, paid time off, and professional development opportunities;
- A dynamic and supportive work environment that fosters growth and collaboration;
- The chance to work with a leading hospitality company and contribute to its continued success.
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