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Patient Care Coordinator

2 months ago


Johannesburg, Gauteng, South Africa Aristo Sourcing Full time

About the Role:

Aristo Sourcing is seeking a highly skilled and organized Patient Care Coordinator to join our team. As a key member of our healthcare services team, you will be responsible for coordinating patient care, ensuring seamless transitions and continuity.

Key Responsibilities:

  • Conduct phone interviews with patients to gather information, confirm demographics, and assess social support systems.
  • Schedule initial visits, review medications and insurance coverage, and evaluate patients' needs through medical record review.
  • Collaborate with healthcare professionals to coordinate care, explain available services, and arrange home visits.
  • Perform billing tasks, maintain administrative records, build relationships with referral sources, and support quality improvement initiatives.
  • Adhere to infection control policies and maintain confidentiality.

Requirements:

  • Deep understanding of remote work setups and the pros and cons involved.
  • Comfortable working remotely within the US East Coast time zone.
  • Associate degree (Preferred).
  • Graduate of an accredited school with previous experience in Home Health services or Hospice environments (Preferred).
  • Previous experience in clerical roles.
  • Familiarity with medical software and equipment.
  • Strong rapport-building skills with patients and facility staff.
  • Proficient problem-solving and critical thinking abilities.
  • Excellent communication skills, both verbal and written.
  • Competency in Microsoft Word and Excel.
  • Positive demeanor and ability to relate well with patients and staff.
  • Exceptional organization and multitasking skills, with the capacity to work independently.
  • Proficiency in written documentation and computer competency.
  • Fast, reliable, and stable internet connection (LAN or Fiber) and internet backup.