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Product Content Expert

2 weeks ago

Randburg, Gauteng, South Africa Tracker South Africa Full time

**Job Overview**

This role involves supporting various departments with training and rollout of products. The incumbent will be responsible for providing specific and detailed training of a technical nature to our sales and support teams upon the introduction of new products into the business.

Key Responsibilities:
  • Develop training needs analysis principles and process and Learning curriculum design.
  • Conduct product training to internal and external customers.
  • Transfer of technical knowledge to the greater teams and upskill team members.
  • Conduct UAT testing, documentation and bug / issue reporting on prospective products prior to release.