Customer Service and Administrative Assistant
1 week ago
The Customer Service and Administrative Assistant will play a vital role in ensuring the smooth operation of our sales department. As a key member of our team, you will be responsible for providing exceptional customer service, managing administrative tasks, and performing logistical duties.
Responsibilities Include:
- Liaising with customers to resolve queries and provide support.
- Managing the quoting and invoicing process to ensure accuracy and efficiency.
- Overseeing the loading of trucks to ensure all items are accounted for.
- Preparing and managing delivery schedules to meet customer deadlines.
- Assisting with stock take to maintain inventory levels.
- Ensuring orders are not dispatched if customers are not up to date on their accounts.
- Maintaining organized filing systems for easy retrieval of documents.
Requirements:
- Matric certification
- Previous experience in a similar role within the industry (a bonus)
- Strong organizational and multitasking skills
- Excellent communication and customer service skills
- Attention to detail and accuracy in administrative tasks
- Ability to work independently and as part of a team
Estimated Salary: R12 500 per month
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