Customer Service and Administrative Assistant

1 week ago


Hillcrest, KwaZulu-Natal, South Africa Fouche & Co Recruitment Full time
About This Role
The Customer Service and Administrative Assistant will play a vital role in ensuring the smooth operation of our sales department. As a key member of our team, you will be responsible for providing exceptional customer service, managing administrative tasks, and performing logistical duties.

Responsibilities Include:
  • Liaising with customers to resolve queries and provide support.
  • Managing the quoting and invoicing process to ensure accuracy and efficiency.
  • Overseeing the loading of trucks to ensure all items are accounted for.
  • Preparing and managing delivery schedules to meet customer deadlines.
  • Assisting with stock take to maintain inventory levels.
  • Ensuring orders are not dispatched if customers are not up to date on their accounts.
  • Maintaining organized filing systems for easy retrieval of documents.

Requirements:
  • Matric certification
  • Previous experience in a similar role within the industry (a bonus)
  • Strong organizational and multitasking skills
  • Excellent communication and customer service skills
  • Attention to detail and accuracy in administrative tasks
  • Ability to work independently and as part of a team

Estimated Salary: R12 500 per month

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