Business Development Manager
4 weeks ago
We are seeking a highly skilled Business Development Manager to join our team at Carlysle Human Capital.
About the Role:
This is a full-time, remote position with occasional in-person meetings. The successful candidate will be responsible for managing client onboarding, overseeing project implementation, and providing expert consultation to clients.
Duties:
- Engage with new clients to understand their business requirements and architecture
- Onboard new clients to our software
- Project manage implementation projects
- Conduct client system audits and reports
- Develop and maintain client system usage assessments
- Ongoing review and maintenance of consulting process flows and project documentation
- Identify new professional service offerings and propose to management
- Attend consultative queries
- Compile client-facing documentation in line with consulting projects
- Assist Sales team with consulting-type queries during sales cycle, when needed/asked
- Attend consulting mentorship sessions with Mike and contribute to Consulting Handbook
- Compile and prepare consulting video coffee chats / demo videos when relevant
- Proposal/implementation/involvement in professional service package offerings
- Report progress back to business
- Assist with sensitive customer sites
- Liaise with 3rd party integration partners to help troubleshoot client issues, help resolve client issues and to set up demos/discussion sessions with our clients
Requirements:
- Exceptional administrative skills
- Able to pick up software applications and understand business processes
- Project management, key account management, client onboarding skills and excellent written and verbal communication skills
- Knowledge of the tourism/hospitality industry is a plus
Salary:$80,000 - $110,000 per annum, depending on experience
Benefits:Comprehensive health insurance, retirement plan, paid time off, and professional development opportunities
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