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Operations Manager

2 months ago


Cape Town, Western Cape, South Africa PRR Recruitment Services Full time

Job Title: Dispatch Supervisor

Job Summary:

We are seeking a highly skilled and experienced Dispatch Supervisor to join our team at PRR Recruitment Services. As a key member of our operations team, you will be responsible for overseeing the efficient and effective management of our dispatch operations.

Responsibilities:

* Lead and manage a team of dispatchers to ensure timely and accurate delivery of services
* Develop and implement strategies to improve dispatch efficiency and productivity
* Collaborate with other departments to ensure seamless communication and coordination
* Analyze and resolve problems related to time and work scheduling
* Maintain accurate records and reports to track performance and identify areas for improvement

Requirements:

* 5+ years of experience in a dispatch leadership role
* Proficiency in utilizing Microsoft Office Software (Excel, Word, Outlook, Teams), Adobe Suite Software (Adobe PDF) and G-Suite/Google Workspace Software (Gmail, Google Drive, Sheets, Docs)
* Ability to deliver timeous, consistent quality and quantity
* Ability to efficiently and effectively resolve problems relating to time and work scheduling
* Working proficiently with basic office equipment and technology (phone line, printer etc.)
* Good communication, sense of humor and organization skills
* Passion for promoting diversity, equity and inclusion of persons with disabilities
* Flexibility and ability to share, mentor and teach to improve skills and competencies

What We Offer:

* Competitive salary
* Opportunity to work with a dynamic and growing company
* Collaborative and supportive work environment

If you are a motivated and experienced leader looking for a new challenge, please submit your CV for consideration.