Commercial Excellence Specialist

2 weeks ago


Johannesburg, Gauteng, South Africa Abbott Full time

The Opportunity

This role is part of the Abbott Core Diagnostics Division, based in Johannesburg. We're driving innovation in medical and economic decision-making to transform healthcare at all stages of life. Our diagnostic solutions are used globally, providing critical information for patient care decision-making. The Commercial Excellence Specialist plays a crucial role in empowering commercial decision-making by analyzing market, customer, product, revenue, territory, and sales execution metrics. They create data-driven insights for scenario planning and risk management, ensuring sales excellence tools are used effectively and processes are implemented as designed.

Key Responsibilities:

  • Develop and maintain data quality and integrity within commercial systems.
  • Collaborate with Country Commercial Excellence Managers to drive value creation activities and report advancements monthly.
  • Provide subject matter expertise on sales excellence tools and processes, focusing on data management and associated KPIs.
  • Prepare and deliver dashboards and KPIs for monthly business planning on time and accurately.
  • Offer analytics and insights to commercial teams to improve or maximize execution and results.
  • Consolidate KPIs under Power BI dashboards and work with Finance, Sales, and Marketing to provide accurate data on time and actionable insights.
  • Lead business analytics, manage data, and continuously monitor KPIs to ensure fulfillment of activities, meeting global and regional industry standards, and enhancing efficiency.
  • Develop and manage reports and dashboards to monitor activity and performance.
  • Custodian of Territory Coverage Model and Assignment.
  • Drive the best-in-class assumption-based commercial planning processes, tools, and behaviors for ADD Commercial New Product Activity.
  • Support EMEA Marketing Teams on the development, implementation, and effectiveness monitoring of ADD Marketing Plans.
  • Develop standardized insights to support strong decision-making, led by Cluster Managers.
  • Monthly sales reports, participate in business result control, and analyze sales actual results vs forecast.
  • Challenge commercial teams on execution and results.
  • Coordinate with Distributors for order processing, quotations, and proforma invoices.

Required Qualifications:

  • Bachelor's degree in commercial management or related field.
  • 2-3 years of experience.
  • Strong experience using Microsoft Office and extended VB Scripting Library.
  • Deep understanding and practical experience using reporting tools such as Tableau or Power BI.
  • Demonstrated ability to operate in a cross-functional matrixed environment.
  • Demonstrated business analytical capabilities, preferably in sales analytics and CRM management.

Preferred Qualifications:



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