Commercial Excellence Specialist
2 weeks ago
The Opportunity
This role is part of the Abbott Core Diagnostics Division, based in Johannesburg. We're driving innovation in medical and economic decision-making to transform healthcare at all stages of life. Our diagnostic solutions are used globally, providing critical information for patient care decision-making. The Commercial Excellence Specialist plays a crucial role in empowering commercial decision-making by analyzing market, customer, product, revenue, territory, and sales execution metrics. They create data-driven insights for scenario planning and risk management, ensuring sales excellence tools are used effectively and processes are implemented as designed.
Key Responsibilities:
- Develop and maintain data quality and integrity within commercial systems.
- Collaborate with Country Commercial Excellence Managers to drive value creation activities and report advancements monthly.
- Provide subject matter expertise on sales excellence tools and processes, focusing on data management and associated KPIs.
- Prepare and deliver dashboards and KPIs for monthly business planning on time and accurately.
- Offer analytics and insights to commercial teams to improve or maximize execution and results.
- Consolidate KPIs under Power BI dashboards and work with Finance, Sales, and Marketing to provide accurate data on time and actionable insights.
- Lead business analytics, manage data, and continuously monitor KPIs to ensure fulfillment of activities, meeting global and regional industry standards, and enhancing efficiency.
- Develop and manage reports and dashboards to monitor activity and performance.
- Custodian of Territory Coverage Model and Assignment.
- Drive the best-in-class assumption-based commercial planning processes, tools, and behaviors for ADD Commercial New Product Activity.
- Support EMEA Marketing Teams on the development, implementation, and effectiveness monitoring of ADD Marketing Plans.
- Develop standardized insights to support strong decision-making, led by Cluster Managers.
- Monthly sales reports, participate in business result control, and analyze sales actual results vs forecast.
- Challenge commercial teams on execution and results.
- Coordinate with Distributors for order processing, quotations, and proforma invoices.
Required Qualifications:
- Bachelor's degree in commercial management or related field.
- 2-3 years of experience.
- Strong experience using Microsoft Office and extended VB Scripting Library.
- Deep understanding and practical experience using reporting tools such as Tableau or Power BI.
- Demonstrated ability to operate in a cross-functional matrixed environment.
- Demonstrated business analytical capabilities, preferably in sales analytics and CRM management.
Preferred Qualifications:
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