Customer Support Representative

4 weeks ago


Cape Town, Western Cape, South Africa Initiate International Full time

Initiate International is seeking a highly skilled Customer Support Representative to join our team in Cape Town, South Africa. As a Swedish-speaking expert, you will play a crucial role in delivering exceptional customer experiences to travelers exploring this vibrant destination.

Job Summary

  • We are looking for a dedicated and passionate individual who can provide top-notch support to Swedish-speaking guests, ensuring their stays are unforgettable.

About the Role

The successful candidate will be responsible for addressing customer inquiries regarding reservations, accommodations, and travel arrangements. You will work closely with cross-functional teams to resolve any customer issues and enhance overall satisfaction.

Requirements

  • Fluent in Swedish and English with excellent communication skills.
  • Demonstrated commitment to delivering exceptional customer service.
  • A genuine passion for the hospitality and travel industries.
  • Strong problem-solving abilities and a proactive approach to challenges.
  • Availability to work flexible shifts, including weekends and holidays.

What We Offer

We offer a competitive salary of approximately R 350,000 per annum, commensurate with experience, as well as opportunities for professional growth and development in a dynamic and supportive environment.

About Us

Initiate International is a leading player in the hospitality industry, committed to providing exceptional experiences for travelers worldwide. Our team is dedicated to excellence, and we strive to create an environment that fosters collaboration, innovation, and growth.



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