UX Researcher
1 week ago
We are seeking a skilled UX Specialist to join our product design team at Quadrant Systems. As a UX Specialist, you will be responsible for researching UX best-practices, competitors, and user needs. You will conduct user-testing, analyze data to inform the design process, and manage content for certain projects/areas.
Key Responsibilities:- Support the product design team in delivering digital touchpoint experiences that our customers engage with
- Support the product design team in developing customer journey strategies that consistently improve the customer experience for Absa CIB and drive a customer-centric culture throughout the business
- Research UX best-practices across both competitors and user needs requirements
- Analyze CX and UX data to inform our UX design process
- Collaborate with stakeholders and design team members
- Job-related knowledge:
- User testing research and usability testing (applied)
- Analyzed research findings for a better understanding of user insight (applied)
- Good understanding of analytics and the UX design process (applied)
- Good understanding of what motivates a customer, (applied)
- Job-related skills:
- Analytical thinking: ability to read user and market research findings using logical and scientific reasoning (competent)
- Written and verbal communication (competent)
- Ability to conduct research (competent)
- Attention to detail (competent)
- Time management skills (competent)
- Job experience:
- Essential: Minimum of 2 years' experience in market research
- Desirable: 3 years' experience in market research
- Education:
- Bachelor's Degree/Diploma in media, marketing, research, digital marketing (or relevant discipline)
To apply, please send your CV to hadio@quadrantsystems.co.za
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