Service Consultant

4 weeks ago


Johannesburg, Gauteng, South Africa Nedbank Full time
80 Hour Service Consultant

At Nedbank, we are seeking a highly skilled and motivated Service Consultant to join our team. As a Service Consultant, you will be responsible for delivering exceptional client service and ensuring that our clients receive the best possible experience.

Key Responsibilities

Some of the key responsibilities of this role include:

  • Providing expert advice and guidance to clients on digital and self-service solutions.
  • Processing cash transactions and cash fulfillment, including balancing and replenishment.
  • Performing first-line device maintenance to ensure that our ATMs and other devices are always available.
  • Building and maintaining strong relationships with clients to understand their needs and provide tailored solutions.
  • Identifying opportunities to improve client satisfaction and loyalty.
Requirements

To be successful in this role, you will need:

  • A Diploma in a relevant field, such as banking or finance.
  • At least 1-2 years of experience in a retail banking or client service role.
  • Excellent communication and interpersonal skills.
  • Strong problem-solving and analytical skills.
  • Ability to work in a fast-paced environment and meet deadlines.
What We Offer

As a Service Consultant at Nedbank, you will have the opportunity to work with a dynamic and supportive team, and to develop your skills and knowledge in a rapidly changing industry. We offer a competitive salary and benefits package, as well as opportunities for career growth and development.

How to Apply

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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