Credit Life Services Consultant

2 months ago


Johannesburg, Gauteng, South Africa Energy at Work Projects Full time

Role Overview:

As a Credit Life Client Services Consultant at Energy at Work Projects, you will be responsible for maintaining a positive and professional attitude towards customers, responding to their inquiries, and resolving complaints efficiently.

Key Responsibilities:

  • Maintain in-depth knowledge of our products to address customer queries.
  • Keep accurate records of customer interactions, transactions, comments, and complaints.
  • Provide valuable feedback on the efficiency of the customer service process.
  • Ensure customer satisfaction through professional and timely support.

Requirements:

  • Matric qualification
  • Clear ITC and Criminal record
  • Previous experience as a customer service consultant
  • Minimum of 2 years in Long Term Insurance
  • 2 years of experience in a call center
  • NQF Level 5 Wealth Management Certificate

Company Overview:

Energy at Work Projects is a leading financial services provider seeking dynamic individuals to join their team as Credit Life Client Services Consultants for their call center.



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