Credit Life Services Consultant
2 months ago
Role Overview:
As a Credit Life Client Services Consultant at Energy at Work Projects, you will be responsible for maintaining a positive and professional attitude towards customers, responding to their inquiries, and resolving complaints efficiently.
Key Responsibilities:
- Maintain in-depth knowledge of our products to address customer queries.
- Keep accurate records of customer interactions, transactions, comments, and complaints.
- Provide valuable feedback on the efficiency of the customer service process.
- Ensure customer satisfaction through professional and timely support.
Requirements:
- Matric qualification
- Clear ITC and Criminal record
- Previous experience as a customer service consultant
- Minimum of 2 years in Long Term Insurance
- 2 years of experience in a call center
- NQF Level 5 Wealth Management Certificate
Company Overview:
Energy at Work Projects is a leading financial services provider seeking dynamic individuals to join their team as Credit Life Client Services Consultants for their call center.
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