Customer Engagement Representative

3 weeks ago


Sun City, South Africa CaRRoL BoYeS Full time
About CaRRoL BoYeS

We are a dynamic retail company seeking an experienced Customer Engagement Representative to join our team.

Job Summary

The Customer Engagement Representative will be responsible for driving sales, enhancing customer satisfaction, and maintaining visually appealing store displays.

Key Responsibilities
  • Drive Sales: Meet targets and increase sales volumes through effective upselling techniques.
  • Enhance Customer Experience: Ensure customers have a pleasant and satisfied experience by providing excellent service and resolving any issues promptly.
  • Visual Merchandising: Maintain visually appealing store displays and ensure merchandise is stocked effectively.
  • Administration: Reconcile banking and till sales daily, enter sales accurately, and follow correct sale procedures.
Requirements

To succeed in this role, you will need:

  • Proven sales and customer service experience.
  • Excellent communication and interpersonal skills.
  • Able to work independently and as part of a team.
  • Basic numeracy and literacy skills.
Benefits

We offer a competitive salary and benefits package, including:

  • $65,000 - $85,000 per annum, depending on experience.
  • Ongoing training and development opportunities.
  • A supportive and collaborative team environment.


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