Conversational AI Product Manager

5 days ago


Pretoria, Gauteng, South Africa Sutherland Full time

About Sutherland

We're a global services company using AI/ML technology to support customer care and sales programs for leading brands in various industries. Our Conversational AI team deploys consumer-facing and agent-facing solutions for well-known Fortune 500 level brands.

Job Overview

This Sr. Product Manager will be responsible for full lifecycle product management, including product strategy, business planning, and operational execution. The successful candidate will have experience in software features, processes, and cross-functional teamwork.

Key Requirements

  • 6+ years relevant experience, including completion of functional, technical, project management, change management, and integration related deliverables.
  • Deep understanding of software features and processes, including ideation, validation, tradeoff evaluation, and roadmapping.
  • Experience in working with cross-functional teams, including Design, Engineering, and Operations.
  • Superior communications skills and ability to communicate/present effectively at all levels of the organization.
  • Skilled at problem-solving and decision making with the ability to navigate challenging situations professionally.

Preferred Qualifications

  • Experience in workspace design and understanding of the worker experience.
  • Track record implementing transformational applications into complex enterprise environments with leading best practices and thought leadership.
  • Experience in human-powered customer engagement over phone or chat/messaging.
  • Experience with NLP / Machine Learning.

  • Product Visionary

    5 days ago


    Pretoria, Gauteng, South Africa Sutherland Full time

    About UsSutherland is a global company leveraging advanced technologies to drive digital transformation, optimize business operations, and reinvent experiences. Our expertise spans artificial intelligence, automation, cloud engineering, and advanced analytics.Job OverviewWe're seeking a highly skilled Sr. Product Manager to join our Conversational AI team....


  • Pretoria, Gauteng, South Africa Sutherland Full time

    Digital Transformation Expert WantedSutherland is searching for a highly skilled Sr. Product Manager to join our Conversational AI team. As a key member of our team, you'll be responsible for leading the development of our agent-facing Conversational AI products.ResponsibilitiesThe successful candidate will have full lifecycle product management...

  • Sr. Product Manager

    5 days ago


    Pretoria, Gauteng, South Africa Sutherland Full time

    Company DescriptionAbout SutherlandArtificial Intelligence. Automation. Cloud engineering. Advanced analytics. For business leaders, these are key factors of success. For us, they're our core expertise.We work with iconic brands worldwide. We bring them a unique value proposition through market-leading technology and business process excellence.We've created...


  • Pretoria, Gauteng, South Africa Vyro Full time

    BenefitsOpportunity to work on cutting-edge projects using AI-powered technologiesCollaborative environment with talented professionalsChance to innovate and contribute to industry-changing applicationsIf you are an AI enthusiast, software engineer, designer, product manager, or tech-savvy innovator with a passion for developing next-generation products, we...

  • Virtual Assistant

    4 weeks ago


    Pretoria, Gauteng, South Africa RAY AI Inc. Full time

    : We are hiring full-time Remote Assistants that we match with entrepreneurs in the US & Europe. As a RAY, you will support founders by managing various aspects of their professional and personal lives and giving them back their time and energy. Your Responsibilities: Implementing and maintaining an efficient inbox management system Managing and protecting...


  • Pretoria, Gauteng, South Africa Sutherland Full time

    Unlocking Digital Performance: A Conversation with SutherlandAbout UsWe are a global company leveraging advanced technologies to drive digital transformation, optimize business operations, and reinvent experiences. Our expertise spans artificial intelligence, automation, cloud engineering, and advanced analytics.We've created over 200 unique inventions under...


  • Pretoria, Gauteng, South Africa HandPicked Recruitment Full time

    Technical SkillsThe ideal candidate will have extensive experience in video production and editing, audio/video podcasting, and familiarity with AI-driven course creation tools. They will also have knowledge of e-learning platforms and the ability to design and manage e-learning courses.ResponsibilitiesDevelop and produce a diverse array of digital content,...


  • Pretoria, Gauteng, South Africa NEO AI Technologies Full time

    About NEO AI TechnologiesWe are a cutting-edge technology company committed to delivering innovative solutions that drive business success.Job DescriptionJob SummaryThe Sales Administrator will provide high-level administrative support to the sales department, ensuring seamless execution of daily tasks and projects. This role involves managing...


  • Pretoria, Gauteng, South Africa Careo Ai Full time

    Get AI-powered advice on this job and more exclusive features.About Careo.ai: At Careo.ai, we're shaping the future with AI-powered solutions that drive innovation and efficiency. Our team is committed to building reliable, scalable, and secure systems to support groundbreaking applications. Join us in crafting robust backend systems that power extraordinary...

  • Sales Administrator

    2 weeks ago


    Pretoria, Gauteng, South Africa NEO AI Technologies Full time

    The Sales Department Administrator is responsible for providing high-level administrative support to the sales department. This includes managing communications, preparing reports, ensuring documentation accuracy, and assisting with client onboarding and sales processes. The role also involves maintaining organizational efficiency and aligning with Neo-Ai...


  • Pretoria, Gauteng, South Africa NEO AI Technologies Full time

    Administrative Liaison for SalesJob DescriptionAbout UsNEO AI Technologies is a cutting-edge technology company dedicated to delivering innovative solutions that drive business success. We're looking for a highly organized and detail-oriented individual to join our Sales team as an Administrative Liaison.Key Responsibilities:Emails and CommunicationRespond...


  • Pretoria, Gauteng, South Africa NEO AI Technologies Full time

    Sales Support CoordinatorJob DescriptionAbout NEO AI TechnologiesWe are a leading technology company providing innovative solutions that drive business success. We're seeking a highly motivated and detail-oriented Sales Support Coordinator to join our team.Key Responsibilities:Emails and CommunicationRespond to requests and emails in a timely manner.Provide...


  • Pretoria, Gauteng, South Africa Catch Recruit Full time

    The ideal candidate will have a Bachelor's or Master's degree in Computer Science, Engineering, AI, Data Science, or a related field, with minimum 10+ years of leadership experience in technology, data management, and digital transformation, preferably in pharmaceuticals, healthcare, life sciences, or consumer health.

  • Sales Administrator

    2 days ago


    Pretoria, Gauteng, South Africa NEO AI Technologies Full time

    The Sales Department Administrator is responsible for providing high-level administrative support to the sales department. This includes managing communications, preparing reports, ensuring documentation accuracy, and assisting with client onboarding and sales processes. The role also involves maintaining organizational efficiency and aligning with Neo-Ai...


  • Pretoria, Gauteng, South Africa E-Merge Full time

    A dynamic global group with a focus on innovation topics as well as comprehensive IT solutions and Global Team collaboration driving experiences with a deep insight into the compliance and IT Methodology processes is recruiting for an AI Consultant /Data Scientist to offer a deep insight into the compliance and IT Methodology processes, with the ability to...


  • Pretoria, Gauteng, South Africa Set Recruitment Consultants Full time

    About UsAt Set Recruitment Consultants, we are committed to ensuring that the app and support experience for our users is seamless, instant, intuitive, and high quality. We aim to automate 90% of incoming contacts from drivers, riders, and fleet owners, enabling our customer care agents to focus on critical cases. This role offers the opportunity to shape...


  • Pretoria, Gauteng, South Africa The Job Desk Recruitment Full time

    Overview: We are seeking a highly skilled Technical Product Manager with experience in B2B SaaS and a strong background in launching products in global markets. The ideal candidate will be responsible for defining product strategy, managing the end-to-end product lifecycle, and driving the success of technical solutions using a product-led growth (PLG)...


  • Pretoria, Gauteng, South Africa Tribal Tech - The Digital, Data & Ai Specialists Full time

    Job SummaryWe are seeking a highly motivated Portfolio Manager Professional to join our team at Tribal Tech - The Digital, Data & Ai Specialists. The successful candidate will be responsible for managing a portfolio of Small Business key account clients requiring low to medium complexity commercial banking requirements.Key ResponsibilitiesOriginate new...


  • Pretoria, Gauteng, South Africa NEO AI Technologies Full time

    Job Title: Senior Administrative Specialist - Business DevelopmentJob DescriptionOverviewThis role provides critical support to the Business Development team, ensuring seamless execution of daily tasks and projects. The ideal candidate will have excellent organizational and communication skills, with experience in managing multiple priorities and...


  • Pretoria, Gauteng, South Africa Oracle Full time

    At Oracle, we empower businesses with cutting-edge AI and Cloud Infrastructure solutions. As a Cloud & AI Infrastructure Sales Executive, you will drive innovation by advancing customer missions through our comprehensive cloud portfolio.Your Responsibilities:Engage in strategic C-level conversations to uncover cloud transformation opportunities while...