Sr. Product Manager
5 days ago
Company Description
About Sutherland
Artificial Intelligence. Automation. Cloud engineering. Advanced analytics. For business leaders, these are key factors of success. For us, they're our core expertise.
We work with iconic brands worldwide. We bring them a unique value proposition through market-leading technology and business process excellence.
We've created over 200 unique inventions under several patents across AI and other critical technologies. Leveraging our advanced products and platforms, we drive digital transformation, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless "as a service" model.
For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. We tailor proven and rapid formulas, to fit their unique DNA. We bring together human expertise and artificial intelligence to develop digital chemistry. This unlocks new possibilities, transformative outcomes, and enduring relationships.
Sutherland
Unlocking digital performance. Delivering measurable results.
Sutherland is searching for a Sr. Product Manager as part of our Conversational AI team. This team deploys consumer-facing and agent-facing solutions for well-known Fortune 500 level brands. Sutherland uses AI/ML technology to support customer care and sales programs for market leaders in the Media, Telco, Financial Services, Travel, Retail, and other industries. We are a small, ambitious, forward-looking group backed by a global services company. If you believe you have the skills and experience to be successful in this role, we want to hear from you
As a Sr. Product Manager, you'll have full lifecycle product management responsibility for products within our suite that are used by customer end users as well as by agents, analysts, and managers operations teams.
- Lead the build-out of our agent-facing Conversational AI products. Vital product leadership activities include defining/refining the vision and product strategy, and developing business, financial, and operational plans.
- Evangelize your vision and excite others. Share your goals and rationale behind your decisions.
- Day-to-day product management activities include speaking with clients, defining and prioritizing requirements, working with designers and engineers to ideate, design, build, test, deliver, and optimize our solutions.
- Work cross-functionally across client, partner, and internal stakeholders to take products from conception to launch. Drive improvements where needed. Frame tradeoffs and drive the decision-making process to push us forward.
- Lead, manage, and/or mentor junior team members.
- Work with go-to-market teams on sales/marketing/demo materials and other collateral and provide subject matter expertise for internal, client, and partner sales efforts.
- Plan and manage multiple simultaneous initiatives.
- Perform other duties as assigned or required.
- 6+ years relevant experience required, including completion of functional, technical, project management, change management, and integration related deliverables.
- Deep understanding of software features, and the processes of ideation, validation, tradeoff evaluation, and roadmapping.
- Experience in working with cross-functional teams including Design, Engineering, and Operations.
- Superior communications skills and demonstrated ability to communicate/present effectively at all levels of the organization.
- Skilled at problem-solving and decision making with the ability to navigate challenging situations in a professional manner.
- Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent training, fellowship, or work experience.
- Experience in workspace design and understanding of the worker experience.
- Track record implementing transformational applications into complex enterprise environments with leading best practices and thought leadership.
- Experience in human-powered customer engagement over phone or chat/messaging.
- Experience with NLP / Machine Learning.
Additional Information
All your information will be kept confidential according to EEO guidelines.
-
Product Visionary
5 days ago
Pretoria, Gauteng, South Africa Sutherland Full timeAbout UsSutherland is a global company leveraging advanced technologies to drive digital transformation, optimize business operations, and reinvent experiences. Our expertise spans artificial intelligence, automation, cloud engineering, and advanced analytics.Job OverviewWe're seeking a highly skilled Sr. Product Manager to join our Conversational AI team....
-
Sr Manager, HRBP
3 days ago
Pretoria, Gauteng, South Africa FUJIFILM Holdings America Corporation Full timePosition OverviewWe are hiring a Sr Manager, HRBP who will work a hybrid schedule out of our Valhalla, NY office. Responsible for the management and delivery of core people and capability programs, including talent and performance management, year-end compensation planning and workforce planning within a business line.Responsible for oversight of a facility...
-
Senior Product Management Professional
5 days ago
Pretoria, Gauteng, South Africa Sutherland Full timeDigital Transformation Expert WantedSutherland is searching for a highly skilled Sr. Product Manager to join our Conversational AI team. As a key member of our team, you'll be responsible for leading the development of our agent-facing Conversational AI products.ResponsibilitiesThe successful candidate will have full lifecycle product management...
-
Conversational AI Product Manager
5 days ago
Pretoria, Gauteng, South Africa Sutherland Full timeAbout SutherlandWe're a global services company using AI/ML technology to support customer care and sales programs for leading brands in various industries. Our Conversational AI team deploys consumer-facing and agent-facing solutions for well-known Fortune 500 level brands.Job OverviewThis Sr. Product Manager will be responsible for full lifecycle product...
-
Qualified Post Basic Assistant
3 days ago
Pretoria, Gauteng, South Africa Medipost Full timeWe are seeking a qualified and experienced professional to fill the role of Qualified Post Basic Assistant - Inventory Management. The successful candidate will be responsible for managing inventory and ensuring accurate stock levels.ResponsibilitiesInventory management: Managing inventory levels, identifying discrepancies, and resolving issues.Parcels...
-
Production Manager
2 weeks ago
Pretoria, Gauteng, South Africa AVI Limited Full timeExciting Career Opportunity: Production Manager at National Brands Ltd. Isando Coffee and Creamer Are you a highly skilled and motivated Production Manager with a passion for leading teams in the food and beverage industry? National Brands Ltd. (NBL), a leader in the South African food and beverage manufacturing sector, is seeking a dynamic Production...
-
Production Manager
3 weeks ago
Pretoria, Gauteng, South Africa AVI Limited Full timeExciting Opportunity for Experienced Production Managers in the Food Manufacturing Industry Join AVI Ltd. and Take the Lead at National Brands Limited Rosslyn, Snacks Are you a seasoned Production Manager with a strong business acumen, proven leadership skills, and a passion for driving operational excellence? AVI Ltd. a household name across various...
-
Production Manager
3 days ago
Pretoria, Gauteng, South Africa AVI Limited Full timeAbout the CompanyAVI Limited, a leading manufacturer in the South African food and beverage industry, is seeking an experienced Production Manager to join our team at Isando Coffee and Creamer.The ideal candidate will have a proven track record in leadership within a production environment and a strong understanding of Lean Manufacturing Principles, WCM, and...
-
Product Manager
3 weeks ago
Pretoria, Gauteng, South Africa ES Recruitment Full timePURPOSE OF THE JOB The Product Manager will be responsible for increasing the profitability of existing products and for identifying, assessing, and developing new products to enhance the current product portfolio. The Product Manager will partner with the sales team and their existing and new customers to analyse needs and develop "outside the box"...
-
Production Manager
3 weeks ago
Pretoria, Gauteng, South Africa Tumaini Consulting Full timeA well-established steel company based in Gauteng, producing high-quality steel products for a variety of industries, is now hiring. They are looking for a skilled Production Manager to oversee the daily production processes, manage teams, and drive operational excellence. Minimum Requirements: Matric qualification Minimum 10 years management experience...
-
Stock Returns Operations Coordinator
3 days ago
Pretoria, Gauteng, South Africa Medipost Full timeMedipost Pharmacy is looking for a skilled professional to fill the role of Stock Returns Operations Coordinator. The successful candidate will be responsible for coordinating the stock returns process.Key ResponsibilitiesParcels processing: Finalizing parcels according to SOP within 3 days, requesting manual reversals and claim rejections, and ensuring all...
-
Production Manager
3 weeks ago
Pretoria, Gauteng, South Africa Profile Personnel Full time• Ensure raw material and equipment availability, efficient (OEE) processing of the material into finished product and on-time delivery (Just in Sequence) to the customer.• Ensure that product quality standards are met and comply to all legal regulations.• Responsible for all direct and indirect work sequences in own area.• Regular liaison with the...
-
Digital Transformation Leader
5 days ago
Pretoria, Gauteng, South Africa Sutherland Full timeUnlocking Digital Performance: A Conversation with SutherlandAbout UsWe are a global company leveraging advanced technologies to drive digital transformation, optimize business operations, and reinvent experiences. Our expertise spans artificial intelligence, automation, cloud engineering, and advanced analytics.We've created over 200 unique inventions under...
-
Technical Product Manager
3 weeks ago
Pretoria, Gauteng, South Africa The Job Desk Recruitment Full timeOverview: We are seeking a highly skilled Technical Product Manager with experience in B2B SaaS and a strong background in launching products in global markets. The ideal candidate will be responsible for defining product strategy, managing the end-to-end product lifecycle, and driving the success of technical solutions using a product-led growth (PLG)...
-
QPB Assistant Stock Returns
3 days ago
Pretoria, Gauteng, South Africa Medipost Full timeMedipost Pharmacy is seeking to recruit a Qualified Post Basic Assistant Stock Returns for its Production business in Gezina, Pretoria. The position reports to the Stock Returns Manager.Responsibilities:Daily processing of returned parcels on Medipost App: Parcels have to be finalised according to SOP within 3 days with daily requesting and following up on...
-
Product Management Specialist
4 days ago
Pretoria, Gauteng, South Africa Barron Trading Full timeJob OverviewThe role of a Product Planner at Barron Trading is to drive product line growth by developing strategic plans that meet sales targets and optimize profitability.The ideal candidate will have a strong background in finance, economics, or supply chain management, with experience in forecasting, budgeting, and product management.Key...
-
Product Development Manager
2 days ago
Pretoria, Gauteng, South Africa Marvel Placement Consultants Full timeJob OverviewThis role involves managing the engineering product integration and improvement team, which requires strong technical skills and experience in a similar position.The successful candidate will be responsible for:Managing the processes for BOMs, NPG's, CM's, and supporting technical documentationAssisting research and development, product support,...
-
Lead Design Consultant
5 days ago
Pretoria, Gauteng, South Africa Professional Career Services - Gauteng Full timeProject Management RoleWe are seeking a highly skilled Sr. Design Engineer to lead our water and sanitation projects in Gauteng. The successful candidate will have a strong background in civil engineering, project management, and team leadership.Main ResponsibilitiesLead project teams, developing and implementing project plans.Manage and direct a team of...
-
Post Basic Assistant
3 days ago
Pretoria, Gauteng, South Africa Medipost Full timeWe are seeking a highly organized and detail-oriented individual to join our team as a Post Basic Assistant - Stock Reconciliation. The successful candidate will be responsible for managing the stock reconciliation process.ResponsibilitiesDaily stock reconciliation: Identifying and resolving discrepancies between stock items credited and those transferred to...
-
Project Manager Production
3 weeks ago
Pretoria, Gauteng, South Africa Perfect Placement Recruitment Full timeJob Title: Project Manager ProductionLocation: Netherlands Salary: To be discussed in the Interview Vacancy Type: Full-TimeNon- negotiable qualifications and experience required:Degree in Production, Engineering, or related field.Experience in managing production projects.Strong understanding of manufacturing processes.Location Requirement: Candidates should...
