Trolley Fleet Operations Manager
2 weeks ago
Work with our Group Trolley Management team to facilitate administration for effective management of trolley fleets nationwide.
Key Responsibilities:
- Ensure accurate trolley counts and maintain fleet according to Service Level Agreements.
- Interact with Trolley Teams to ensure data accuracy and filter information.
- Generate routine reports on trolley losses and broken trolleys.
- Send reports to stakeholders for trolley recovery and repair.
- Partner with Trolley porting teams for effective fleet management.
- Collaborate with Operations Department to manage trolley fleets on sites.
- Conduct training sessions on Trolley Management and Hygiene.
- Apply continuous improvement philosophy to processes.
- Organize and maintain Trolley files and documents.
- Assist in executing department projects.
- Conduct site inspections of trolleys.
- Manage disciplinary actions for non-compliance.
- Process costs for trolley losses.
- Facilitate trolley repairs on site.
- Participate in trolley recovery with the team.
- Manage scorecards for trolley management.
Requirements:
- Relevant qualification in Operations or Fleet Management.
- 3+ years of Operations experience, preferably in Trolley Management.
- Strong administration skills and ability to work under pressure.
- Superior interpersonal skills and professional demeanor.
- Comfortable handling sensitive and confidential information.
- Strong attention to detail, organizational, and problem-solving skills.
- Ability to multi-task and shift direction easily.
- Excellent verbal and written communication skills.
- Ability to juggle tasks and meet deadlines in a fast-paced environment.
- Resourceful self-starter who can work independently.
- Strong proficiency with Microsoft Office Applications, especially Excel.
- Physically fit for site visits and frequent national travel.
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