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Operational Excellence Specialist

1 week ago

Sandton, South Africa Discovery Limited Full time
Position Summary

As a senior leader in the credit operations department, you will be responsible for guiding the team and driving the implementation of process improvements that enhance the customer experience.

Main Responsibilities

  • Lead the credit operations team to deliver high-quality results and meet operational targets.
  • Develop and implement process improvements that increase efficiency and reduce costs.
  • Build strong relationships with internal stakeholders to drive business growth.
  • Ensure compliance with regulatory requirements and maintain accurate records.

Requirements

  • Bachelor's degree in Risk Management or BCOM.
  • Completed or studying towards a NQF Level 5 FAIS qualification.
  • Minimum 2-3 years' experience in a credit operations environment or financial services industry.