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Insurance Operations Specialist

2 weeks ago


Sandton, South Africa Discovery Limited Full time

Are you a skilled administrator with a passion for delivering exceptional customer service? We are seeking a Funeral Policy Administrator to join our team at Discovery Limited.

The successful candidate will be responsible for monitoring the performance of the outsource business partner, building relationships with stakeholders, and delivering excellent service to clients. This role requires strong problem-solving skills, effective decision-making, and ability to work in a fast-paced environment.

The ideal candidate will have 2-3 years of associate specialist or team leader experience and possess a certificate in financial planning and tertiary qualification. Strong analytic and action-oriented skills are essential for this role.

As a Funeral Policy Administrator, you will work closely with the outsource business partner to achieve business objectives and service excellence. You will also build relationships with office managers and administrators in distribution channels to extend the reach of administration.

This role offers opportunities for growth and development, and we encourage you to apply if you are passionate about delivering exceptional customer service.