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Strategic Client Partner

1 week ago

Johannesburg, Gauteng, South Africa DarkMatter Marketing Full time
About This Position

We are seeking a highly skilled Account Manager to join our team at DarkMatter Marketing.

In this role, you will be responsible for managing client relationships, coordinating projects, and providing strategic guidance to ensure successful outcomes.

As a seasoned professional, you will have the opportunity to work on high-profile projects, collaborate with talented professionals, and contribute to the growth and success of our business.

Your Key Responsibilities
  • Manage client relationships, identifying opportunities for growth and development.
  • Collaborate with internal teams to plan, execute, and deliver campaigns that meet client expectations.
  • Develop and implement effective strategies to drive business results and improve client satisfaction.
  • Present project updates, reports, and analysis to clients, showcasing key findings and recommendations.
  • Address client concerns and resolve issues promptly and professionally.
Requirements
  • Minimum 3 years' experience in account management in a creative or digital agency.
  • Proven track record of delivering successful campaigns and growing client relationships.
  • Excellent communication, negotiation, and interpersonal skills.
  • Ability to think strategically and drive business results.
  • Results-driven mindset with a passion for delivering exceptional client service.
  • Bachelor's degree in Marketing, Communications, Business, or a related field is preferred.