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Operations Management Specialist

2 weeks ago

Port Elizabeth, Eastern Cape, South Africa Groupe CFAO Full time
Job Overview

This leadership role is responsible for driving business growth, promoting a customer-centric culture, and ensuring operational efficiency. The successful candidate will be responsible for managing teams, developing relationships with customers, and maintaining operational effectiveness.

Key Performance Areas
  • Manage and support the Field Service, Workshop, and site-based Teams and Controllers, ensuring best practice with quality and professionalism are maintained to meet customer satisfaction and contribute to Profitable Operations.
  • Develop and maintain strong relationships with internal and external customers, ensuring high levels of customer satisfaction.
  • Ensure sound financial management, adhering to company policies and set targets in areas such as work in progress, service scheduling, debtors, and labor recovery.
  • Maintain Occupational Health and Safety Act compliance on own and customer premises, adhering to all regulations.