Retail Sales Floor Associate
2 weeks ago
Job Title: Assistant Store Manager
- Job Purpose: To provide excellent customer service to clients and perform all activities associated with selling, stocking and ordering merchandise while being target driven to reach maximum sales.
- Key Responsibilities:
- Shop/Store Maintenance:
- Participate in the day-to-day running of the store.
- Ensure the store and displays are clean and tidy at all times.
- Receiving deliveries, unpacking and re-shelving or storing stock on manager's instruction.
- Replenishing shelves.
- Assist with regular stock checks and stock takes.
- Assist in changing displays of shop stock.
- Being vigilant at all times and help minimize stock loss.
- Sales/Transactions:
- Operating the till and accurately handling cash/card transactions under Manager's supervision or instruction.
- Assist with cashing up procedures.
- Meeting sales targets on a weekly/monthly basis.
- Customer Service:
- Assisting customers with locating merchandise, offering advice, answering queries or concerns.
- Keeping up to date with product knowledge.
- Informing the public of any sales or new stock.
- Constantly update customer base.
- General:
- Opening and Closing of the Store.
- Refer any issues regarding customer care to the Store Manager.
- Housekeeping.
- Adhere to Health and Safety practices/codes.
- Adhere to Company policies and procedures.
- Any adhoc duties as required from time to time.
Requirements:
- Matric.
- Basic knowledge of arithmetic.
- Good communication and presentation skills (written and verbal).
- Good problem-solving skills and a creative approach for new ideas.
- High level of organisation.
- Good team-working skills.
- Computer literate.
- Target driven.
- Self motivated.
- Adaptability.
- Stress management.
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