Retail Store Sales Associate

4 weeks ago


Durban, KwaZulu-Natal, South Africa Dis-Chem Pharmacies Full time
Job Overview

Dis-Chem Pharmacies is a leading pharmacy chain in South Africa, offering a wide range of pharmaceutical products and services. As a Retail Store Assistant, you will play a crucial role in ensuring the smooth operation of our Ballito Junction store.

Estimated Salary: R 150,000 - R 200,000 per annum

About the Role

We are seeking an experienced and customer-focused individual to join our team as a Retail Store Assistant. In this role, you will be responsible for managing and reporting customer complaints and feedback to management. You will establish professional relationships with customers, ensure all customer stock queries are dealt with and resolved, and maintain effective external communication with customers when they require feedback.

Main Responsibilities
  • Manage and report customer compliments and complaints to management
  • Establish professional relationships with customers
  • Ensure all customer stock queries are dealt with and resolved
  • Maintain effective external communication with customers

Required Skills and Qualifications

To be successful in this role, you will need to have:
  • Retail administration and operational knowledge
  • Team player, good customer relations skills
  • Leadership and management skills
  • Ability to work under pressure
  • Deadline driven

Special Conditions of Employment

This position requires:
  • South African citizenship
  • MIE, clear criminal and credit records
  • Driver's license and/or own reliable transport

Remuneration and Benefits

We offer a market-related salary, medical aid, provident fund, and staff account benefits.

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