Key Account Manager

4 weeks ago

Midrand, Gauteng, South Africa Execustaff Full time
Job Description

As a Key Account Manager for Home Entertainment at Execustaff, you will be responsible for creating leads and building relationships with clients/channel partners to identify sales opportunities, increase revenue, and achieve profitability for the allocated channel.

Key Responsibilities
  • Sales Strategy and Planning: Develop and implement a sales strategy in line with company objectives, planning and executing to achieve business plans (PPP), and PIQ planning TRS.
  • Creative Business Development: Develop a unique way to grow the business with customers, provide solutions to management when faced with challenges, and liaise with corporate contacts to build and develop relationships.
  • Accurate Forecasting: Ensure enough stock of the right staff to avoid LTI, monitor and ensure forecasting is in line with sales planning, and continuously improve forecasting techniques, methods, and approach to ensure alignment with company objectives.
  • Inventory Management: Work closely with APM/DP and inbound departments on stock availability and requirements, provide feedback to Account Planner & KAM for Sell In delivery schedule/dates, and monitor & analyse weekly SOH to account & model level.
  • Budget Controls: Ensure delivery of return on investment and building of brand sustainability, ensure account meets its income targets as per set budget, and effectively solve problems and manage risk to ensure achievement of targets.
  • Pricing: Negotiate pricing that would drive sales with Product Managers, keep abreast of market developments and competitors' product pricing and activities, and make recommendations.
  • Strong Customer Relationships: Manage the relationship between your company and the customer, handle accounts and build relationships, visit customers to maintain strong relationships, and treat customers as partners and challenge them to grow their business with your brands.
  • Reports: Provide sales reports and analysis as required, prepare presentations, proposals, plans, contact reports as necessary, and analyse and report on results and effectiveness on promotions.

Requirements:

  • 5 – 7 years related experience in key accounts
  • Previous experience in dealing with Mass Retail in South Africa
  • Good knowledge of administration, sales, and general warehouse procedures
  • Ability to work in a fast-paced environment
  • Proven track record in customer relations
  • MS Office at an advanced level
  • Ability to use database for recording and reporting
  • Channel partner relationship knowledge
  • Finance Management

Competencies:

  • A strong work-ethic
  • Communicate effectively, both orally and in writing
  • Able to challenge themselves and meet all deadlines and targets for the department
  • Persistence and creativeness
  • Communication (verbal & written) and interpersonal skills
  • Negotiation and administrative skills
  • Ability to function under pressure
  • Ability to draw up the channel strategy

Educational Requirements:

  • B Com or related Diploma
  • Accounting skills will be an advantage

Travel Requirements:

  • Will be required to travel to customers
  • Office 20% External 80% of the working week
  • Minimum of three night away from home per month

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