Experience Centre Expert

CHART A COURSE FOR CUSTOMER SERVICE EXCELLENCE! Are you ready to lead a dynamic team in the exciting world of luxury cruise experiences? Do you have a passion for creating unforgettable customer journeys and elevating service standards? A leading global luxury cruise line is looking for an innovative Experience Centre Expert to drive our customer service...

CHART A COURSE FOR CUSTOMER SERVICE EXCELLENCE!Are you ready to lead a dynamic team in the exciting world of luxury cruise experiences?Do you have a passion for creating unforgettable customer journeys and elevating service standards?A leading global luxury cruise line is looking for an innovative Experience Centre Expert to drive our customer service...

CHART A COURSE FOR CUSTOMER SERVICE EXCELLENCE!Are you ready to lead a dynamic team in the exciting world of luxury cruise experiences?Do you have a passion for creating unforgettable customer journeys and elevating service standards?A leading global luxury cruise line is looking for an innovative Experience Centre Expert to drive our customer service...

**Looking for a job to challenge your excellent customer service skills? Look no further.....**: We are on the lookout for vibrant, energetic, and driven individuals to join our contact centre team of customer service experts for our international client! Our team of expert trainers look forward to teaching you all that you need to know before you hit the...

Chart a Course for Customer Service ExcellenceAre you ready to lead a dynamic team in the exciting world of luxury cruise experiences?Do you have a passion for creating unforgettable customer journeys and elevating service standards?A leading global luxury cruise line is seeking an innovative Experience Centre Expert to drive our customer service operations...

Data Centre Technician Role OverviewThe Data Centre Technician is a critical member of our team at Dimension Data, responsible for maintaining the highest standards of data centre facilities and ensuring seamless service offerings. This role involves providing expert data centre support to clients, encompassing provisioning, asset management, monitoring,...

Are you a skilled professional looking to take your Data Centre career to the next level? We're seeking a highly motivated and experienced Data Centre Operations specialist to join our Dimension Data team.Job SummaryThe successful candidate will be responsible for managing the day-to-day operations of our Data Centre facilities, ensuring seamless...

FunctieomschrijvingDo you want greater control over your own career? We believe this Data Centre Operations role was created for you! Please read through and apply!Data Centre Operations (DCO) person: Data Centre - manages the operational day to day tasks onsite and assists the Site Manager/ Senior Operations Manager in operational tasks such as budgeting,...

**Main purpose / objective of the position**: To manage a centre by optimising all trading opportunities, including lease agreements, and ensuring that the portfolio financial performance remains sound. Optimizing the building's income stream by establishing and maintaining mutually beneficial relationships with tenants, manage and control personnel, service...

Looking for a Call Centre Manager with a minimim of 2-3 years management experience. Minimum requirements 3 years Contact centre experience Must have dealt with International Clients (UK, Europe, Australia or USA) Post matric qualification would be advantageous **Salary**: R30,000.00 - R55,000.00 per month Application Question(s): - Have you worked in...

Job DescriptionWe are seeking a highly experienced Contact Centre Manager to lead our team at Telebest.Requirements:Grade 12 with a Bachelor's degree in Business Management7 years' experience managing a contact/call centreExperience in the Travel and/or Tourism industry is advantageousExperience in managing and working with budgetsExperience in starting up...

Data Centre Operations RoleWe are seeking a highly skilled Data Centre Operations professional to join our team at Dimension Data. As a Data Centre Operations person, you will be responsible for managing the day-to-day operations of our data centres, ensuring the smooth delivery of services to our clients.Key ResponsibilitiesManage and monitor the...

Data Centre Operations RoleWe are seeking a highly skilled Data Centre Operations professional to join our team at Dimension Data. As a Data Centre Operations Specialist, you will be responsible for managing the day-to-day operations of our data centres, ensuring the smooth delivery of services to our clients.Key ResponsibilitiesManage and monitor the...

About the RoleWe are seeking a highly skilled Data Centre Operations Specialist to join our team at Dimension Data. As a Data Centre Operations Specialist, you will be responsible for managing the day-to-day operations of our data centres, ensuring the smooth delivery of services to our clients.Key ResponsibilitiesConduct daily inspections of all data centre...

**Desired Experience & Qualification** - Call Centre experience within the mobile telecommunication industry - Aftersales Call Centre experience will be preferred - Ability to handle customer escalations autonomously - Customer care orientated - Must be proficient in English, Afrikaans & Zulu (Speak, read and write) - Able to type 37 or more words per...

Data Centre Operations RoleWe are seeking a highly skilled Data Centre Operations professional to join our team at Dimension Data. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day operation of our data centres.Key ResponsibilitiesManage the operational day-to-day tasks onsite, including budgeting, estimating,...

Job Title: Call Centre ManagerInitiate International is seeking a highly skilled Call Centre Manager to lead our customer service operations in the iGaming and sportsbook sector. As a key member of our team, you will be responsible for driving player satisfaction, ensuring smooth operations, and developing strategies to enhance efficiency and performance.Key...

About the RoleData Centre Operations is a key position at Dimension Data, responsible for the day-to-day management of our data centres. As a Data Centre Operations Specialist, you will work closely with the Site Manager and Senior Operations Manager to ensure the smooth operation of our facilities.Key ResponsibilitiesManage the operational day-to-day tasks...

MatricDiploma in Business Management or equivalent2-4 years' experience in a Call Centre environment in a position of assisting call centre agentsEnsure quality assurance standards are maintained by all agentsExperience in implementing and monitoring corrective quality assurance actionsAssist Training Officer and Contact Centre Manager with identifying...

**Job Functions**: - Answer incoming calls courteously within SLA - Manage all cases professionally and efficiently within the correct time frames - Provide personalised customer service by responding to the needs of the client - Ensure that all calls are captured on the relevant system (Dreamtec) - Clear knowledge and understanding of our corporate...