Data Centre Operations Specialist

2 months ago


Sandton, South Africa Dimension Data Full time
Data Centre Operations Role

We are seeking a highly skilled Data Centre Operations professional to join our team at Dimension Data. As a Data Centre Operations Specialist, you will be responsible for managing the day-to-day operations of our data centres, ensuring the smooth delivery of services to our clients.

Key Responsibilities
  • Manage and monitor the implementation of operational activities and processes to deliver on approved operational plans and enhance service delivery.
  • Implement and enforce formal Data Centre policies and procedures to ensure the security and safety of clients and equipment.
  • Provide high-quality access control support and facilitate the IDC experience with clients within IS Data Centres.
  • Operate and engage with internal IS systems and technologies to drive service delivery.
  • Attend training and successfully complete assessments to enhance technical competency.
  • Occasionally travel between DC locations to provide standby cover on a rotational basis.
Requirements
  • Daily inspections of all Data Centre Facilities, including Generators, UPS, Fire System, Air Conditioning, Electrical Distribution, Access Control, CCTV, and General DC Housekeeping.
  • Logging of calls to suppliers and vendors when incidents are identified, ensuring all incidents are resolved within SLA.
  • Administration of service sheets, job cards, and monthly reports.
  • Technical competency with Data Centre Facilities, including Generator, UPS, A/C, and Electrical.
  • 5-10 years Data Centre Facilities Management and/or Data Centre Engineering Management experience.
  • Data Centre accreditation (CDCE/P/S/FOM) and Wireman's accreditation.
Qualifications
  • Data Centre accreditation (CDCE/P/S/FOM).
  • Wireman's accreditation.
  • Technical competency with Data Centre Facilities.
  • 5-10 years Data Centre Facilities Management and/or Data Centre Engineering Management experience.
  • Knowledge relevant to Data Centre Operations.


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