Salesforce Technical Project Lead

5 hours ago


Sandton, South Africa Hire Resolve Full time
Job Description

We are seeking a highly skilled Salesforce Technical Project Lead to join our team in Sandton, Johannesburg. As a key member of our delivery team, you will be responsible for overseeing the lifecycle of Salesforce implementation projects.

Key Responsibilities:
  • Project Management: Oversee the scope, timeline, and budget of Salesforce implementation projects, utilizing both agile and traditional project management methodologies.
  • Technical Leadership: Provide technical guidance and troubleshooting expertise in Salesforce projects, supporting integration, configuration, and deployment of Salesforce solutions.
  • Team Mentorship: Support and mentor junior project managers and business analysts, offering training and guidance to enhance their project management skills and technical knowledge.
  • Stakeholder Management: Serve as the main point of contact for project stakeholders, providing updates, managing expectations, and addressing concerns effectively.
  • Risk and Issue Management: Identify potential risks and issues early in the project lifecycle, developing mitigation strategies and ensuring prompt resolution to keep projects on track.
  • Continuous Improvement: Drive continuous improvement within the project delivery process, proposing and implementing process enhancements based on data and best practices.
  • Reporting and Documentation: Prepare and present project status reports, KPIs, and performance analyses to senior management and clients.
Requirements:
  • Experience: Minimum of 5 years in project management, with at least 3 years managing Salesforce implementation projects.
  • Certifications: Certified Salesforce Consultant, Certified Scrum Master (CSM), or similar agile certifications are preferred.
  • Technical Expertise: In-depth knowledge of Salesforce (Service Cloud, Admin, and Omni studio). Familiarity with Red Hat, SQL, PowerBI, and other integration technologies is advantageous.
  • Leadership Abilities: Proven track record in leading cross-functional teams, with strong mentoring skills to uplift junior team members.
  • Analytical Skills: Demonstrated experience in risk management, gap analysis, and process improvement in a project setting.
  • Communication Skills: Excellent verbal and written communication skills, with an ability to interact effectively with both technical and non-technical stakeholders.

Estimated salary: R1,200,000 - R1,500,000 per annum, depending on experience and qualifications.



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