Salesforce Sales and Delivery Lead
2 days ago
**Introduction**
As one of the world’s leading consulting services organisations, IBM Consulting’s mission is to be the Cognitive Enterprise and Hybrid Cloud journey partner for our clients. What does all this mean? Leading organisations globally are now building what IBM calls the Cognitive Enterprise, that is:
- guided by AI-infused insights and intelligent workflows,
- differentiated by exponential technologies,
- fuelled by clean, reliable, actionable data,
- characterised by experience-led, digital transformation,
- built for change on open & flexible hybrid clouds.
IBM Consulting Africa is on a significant growth trajectory and is currently expanding its offerings and strengthening its go-to-market across key clients and industries. Our manta is “Playing to Win” and we aim to do this by:
- providing the breadth and depth of services and innovation to bring each layer of the Cognitive Enterprise enabled by Hybrid Cloud to life for our clients,
- being the eminent professional services provider in the Southern African market in digital, cloud and cognitive transformation and innovation,
- delivering high quality and innovative solutions that create success for our clients, for IBM and for our people.
IBM Consulting consists of 2 key growth platforms, which house our innovative service offerings, technology value propositions, industry solutions:
1. Business Transformation Services
2. Hybrid Cloud Services
Customer Experience is the new competitive battleground driving business growth and innovation across all sectors. IBM iX is one of the largest Digital Agencies globally with a network of 57+ Design Studios. IBM iX brings together compelling Experience Strategies, with leading Design capabilities and enabling platforms across marketing, sales, service & product innovation. IBM iX is the home of the Salesforce practice in IBM Consulting and thus lends our Salesforce work with clients, the unique proposition of complimenting the smartest technology platform with cutting edge Experience Design, Experience Strategies & Garage delivery models to ensure best business outcomes.
IBM iX is looking for a dynamic Salesforce Sales and Delivery Lead who can inspire and guide both our clients and fellow IBMers.
IBM is a leading global Salesforce strategic partner for a reason. Our clients come to IBM for so much more than our technical expertise. We serve a community of future-focused industry leaders dedicated to building the next generation of digital experiences. The way we see it, when business is done in real time on the cutting edge, it’s always now.
**Your Role and Responsibilities**
- The Salesforce Sales and Delivery Lead will be responsible for building and growing our local Salesforce market presence and pipeline as well as playing a key role in advising clients, sales activities and delivery phases of our client engagements. The Lead is responsible for strategizing and recommending high value solutions based on the client’s business needs. Key focus areas for the Lead includes:
- Leading IBM sales activities and having delivery oversight to ensure that we deliver value to our clients;
- Using in-depth knowledge of Salesforce solutions, the underlying value proposition and implementation approaches to identify opportunities in the market;
- Build a high quality salesforce pipeline and winning significant Salesforce business;
- Building and managing relationships with key clients at C-Suite and senior IT/business leadership levels;
- Providing Salesforce and industry thought leadership to enhance your personal and IBM’s profile and visibility in the market;
- Support the building and growing of the local IBM Salesforce business into the leading Salesforce services business in Southern Africa;
- Support the building and management of the relationship with Salesforce as a partner and a vendor;
- Leveraging the regional and global IBM Salesforce capability and actively participating in the IBM Salesforce and Customer Transformation network;
- Advising/supporting the solution architects and client buyers in shaping elegant and scalable solutions for large client engagements;
- Leading account/sales strategy and planning sessions;
- Engaging in practice development initiatives;
- Understanding the business requirements and validating the correct talent for client projects;
- Coaching and mentoring junior consultants in the Salesforce practise.
**Required Technical and Professional Expertise**
- At least 10 years technology and consulting experience (sales and/or delivery);
- Tangible C-suite and/or senior management relationships at key clients;
- Ideally have excelled in a similar role at another leading consulting and/or professional services firm;
- A
- t least 5 years of experience in implementing/delivering complex projects involving Salesforce as a solution;
- At least 3 Salesforce certifications;
- Should be up to date in Salesforce solutions, modules, architecture, integration,
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