Training Support Consultant
3 days ago
At Emporium Human Capital, we are seeking a highly skilled Training Support Consultant to join our team. As a key member of our organization, you will be responsible for creating and managing training plans with customers, reporting on training progress, and providing system training.
The ideal candidate will have experience in Training/Educator or Consulting, as well as proficiency in Microsoft Word, Outlook, PowerPoint, and Accounting software packages. Excel proficiency is also essential, and customer service/support experience will be advantageous.
We offer a competitive salary of R 18 000 to R 23 000 per month, negotiable depending on your experience. If you are a motivated individual looking for a new challenge, please read on for more information about this exciting opportunity.
Key Responsibilities:- Create and manage training plans with customers
- Report on training progress of all customers that is in training
- Work directly with client to effectively coordinate each training project to completion
- Communicate process successes and failures to internal and external stakeholders to identify potential areas of improvement and action to ensure that the training plan stays on track
- Provide system training to customers
- Provide customer support, resolving customer queries, recommending solutions and guiding users through features and functionalities on the system
- Assist with preparing data and uploading on to the system for new customers
We are committed to providing our employees with opportunities for growth and development. If you are a dedicated and results-driven professional looking for a new challenge, we encourage you to apply for this exciting opportunity.
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