Customer Service Liaison

2 weeks ago


Cape Town, Western Cape, South Africa Alexforbes Full time

We are looking for a skilled Customer Service Liaison to join our team at Alexforbes in Cape Town. The successful candidate will be responsible for providing timely referral to staff or business centre for appointments or other assistance.

The ideal candidate will have a strong understanding of customer service practices and principles, with the ability to build rapport through accurate use of voice, tone, pitch, body language and gestures.

Responsibilities will include attending to customer complaints and concerns immediately, exercising courteous mannerism, and acting as a chaperone for clients as and when required.

We offer a supportive work environment and opportunities for professional growth and development.



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