Current jobs related to Customer Experience Liaison - Cape Town, Western Cape - TalentPop App

  • Customer Experience Liaison

    2 weeks ago

    Cape Town, Western Cape, South Africa Digicert Full time

    Job OverviewWe're seeking a skilled Customer Experience Liaison to join our team in Cape Town. As a key member of our customer support team, you will engage with external customers and internal stakeholders through various communication channels.Your primary responsibility will be to execute DigiCert's validation process according to our internal...

  • Customer Liaison Officers

    2 weeks ago

    Cape Town, Western Cape, South Africa Stratusconsulting Co Full time

    We are seeking an accomplished Financial Recovery Professional to join our team as a Customer Liaison Officer at Stratusconsulting Co.As a Customer Liaison Officer, you will be responsible for engaging with customers through proactive contact via telephone and written correspondence. This will involve a mix of inbound and outbound calls, focusing on dialler...

  • Customer Experience Representative

    1 week ago

    Cape Town, Western Cape, South Africa Digital Customer Care Company BV Full time

    As a Customer Experience Representative at Digital Customer Care Company BV, you will play a crucial role in delivering exceptional support to our clients' customers. Our company is a leading provider of digital customer care services, and we are looking for talented individuals who can help us maintain our high standards.Job OverviewWe are seeking a highly...

  • Customer Liaison Officer

    4 days ago

    Cape Town, Western Cape, South Africa beBee Careers Full time

    We are seeking a dedicated and customer-oriented individual to fill the role of Customer Liaison Officer. This position involves being the first point of contact for valued customers, providing exceptional service and ensuring their needs are met efficiently and professionally.This role is ideal for individuals who possess excellent communication and...

  • Customer Support Liaison Professional

    6 days ago

    Cape Town, Western Cape, South Africa Phaki Personnel Full time

    Phaki Personnel is seeking a highly skilled Customer Support Liaison Professional to join our team.This role involves providing exceptional customer service within CRM systems, handling face-to-face enquiries and follow-up queries in a timely manner. You will also be responsible for updating relevant GPAA systems, responding to emails and web queries, and...

  • Customer Service Liaison

    1 day ago

    Cape Town, Western Cape, South Africa beBee Careers Full time

    Job SummaryThe ideal candidate will possess excellent client service skills, be fully bilingual in Afrikaans and English, and have at least 2 years of relevant experience.Key ResponsibilitiesResolve customer inquiries and requests via communication channels.Maintain a professional demeanor when interacting with customers.Job DescriptionWe are seeking a...

  • Customer Support Liaison

    2 weeks ago

    Cape Town, Western Cape, South Africa The Legends Agency Full time

    Job OverviewWe are seeking a highly motivated and detail-oriented Customer Support Liaison to join The Legends Agency team.This role involves responding to customer inquiries via email, providing support, and ensuring a positive experience for our users.Key Responsibilities:Customer Inquiry Management: Respond promptly to customer emails, addressing...

  • Customer Experience Advocate

    5 days ago

    Cape Town, Western Cape, South Africa SA Commercial (Pty) Ltd Full time

    About the CompanyOur client's commerce platform simplifies, scales, and enhances customer experiences. This one-stop solution transforms online and physical operations, multichannel sales, global payments, financial solutions, and connects to supplier networks.Job DescriptionThis role is responsible for providing exceptional customer service and technical...

  • Customer Service Liaison

    6 days ago

    Cape Town, Western Cape, South Africa Network Full time

    About the RoleWe are seeking a Customer Service Liaison to join our team at Network. This critical role involves providing exceptional customer service, managing switchboard duties, and ensuring the smooth operation of our facilities.Key ResponsibilitiesGuest ServicesWelcome and assist visitors, ensuring a positive first impressionBook and manage boardroom,...

  • Officer, Customer Liaison

    3 weeks ago

    Cape Town, Western Cape, South Africa Standard Bank Group Full time

    Job title : Officer, Customer Liaison (Level 1) - Cape Town, Doncaster RoadJob Location : Western Cape, Cape TownDeadline : May 02, 2025Quick Recommended LinksJobs by Location Job by industries Job Description We are seeking a dedicated and customer-oriented individual to join our team. In this role, you will be the first point of contact for our valued...

Customer Experience Liaison

3 weeks ago

Cape Town, Western Cape, South Africa TalentPop App Full time

Customer Support Representative

TalentPop App is seeking a skilled Customer Experience Liaison to provide top-notch support to clients in multiple languages via voice and chat. As a key member of our support team, you will be responsible for delivering clear communication and effective problem resolution.

About the Job

  • Provide exceptional customer service via inbound calls, chat, and email.
  • Troubleshoot issues effectively and find quick resolutions.
  • Personalize interactions to build strong customer relationships.
  • Work closely with your team to enhance the customer experience.
  • Offer feedback to refine our service quality.

What We're Looking For

  • 1+ year of experience in customer support or a similar role.
  • Excellent written and verbal communication skills.
  • Comfortable using customer support tools like Zendesk or Freshdesk (preferred).
  • Proficient in Excel or Google Sheets.
  • Calm and solution-focused under pressure.
  • Familiarity with eCommerce and CRM systems is a plus.

Benefits

  • A competitive hourly rate with annual increases.
  • Comprehensive health and dental coverage.
  • Paid Time Off to recharge.
  • Performance Bonuses for your hard work.
  • A permanent work-from-home setup.

About Us

We're a remote-first company dedicated to delivering exceptional customer experiences. If you're passionate about making a difference in people's lives, we'd love to hear from you.