Dining Room Attendant

4 weeks ago


Cape Town, Western Cape, South Africa MSC Cruises Full time
JOB TITLE: Staff Mess Attendant

Job Summary:

The Staff Mess Attendant is responsible for providing exceptional service to staff and personnel in the staff mess room. This includes serving meals, maintaining cleanliness and sanitation standards, and ensuring a high level of customer satisfaction.

Key Responsibilities:

• Assist with the service of all meals in the staff dining room
• Transport used dishes from the dining room to the dishwash area and return clean dishes to the dining room
• Maintain the dining room clean and sanitized at all times
• Perform all duties in accordance with MSC Sanitation Standards
• Prepare the dining room for breakfast, lunch, and dinner every day at specified times
• Offer a full dining room service for staff using guest menus, flatware, and napkins
• Transport food from the guest galley to the staff dining room quickly to ensure hot food is served hot and cold food is served cold
• Ensure the dining room is clean at all times with clean tables and clean tablecloths and napkins for each meal
• Clean the dining room and serving area after service using the HACCP checklist to ensure the highest level of sanitation

Qualifications:

• Minimum 12 months 5-star hotel or restaurant service (excluding job training) or at least one completed satisfactory contract in a similar position on this or another cruise vessel
• High school graduate
• Proven working knowledge of the operation of a high-volume, high-class restaurant
• Understanding of company sanitation protocols relating to food safety and cleaning sanitation in accommodation and food areas
• Good understanding of the correct use of cleaning chemicals in food areas
• Proven and demonstrated understanding of the 3-bucket system
• Able to work efficiently at high speed in a partly unsupervised environment

Documents Required:

• Valid South African passport
• Police clearance
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