Back Office Support Specialists

2 days ago


Cape Town, Western Cape, South Africa Employ Africa Group Full time
Back Office Agents x5

Due to significant growth, our client is seeking highly skilled Back Office Agents to join their team in the UK.

As a Back Office Agent, you will work independently and as part of a team to perform specific audit and compliance duties, ensuring high performance and compliance across the Marketplace.

The types of tasks you may be asked to perform include:

  • Critiquing proof of delivery images to ensure compliance with requirements
  • Assessing images to determine compliance
  • Recording assessment outcomes as compliant or non-compliant
  • Creating and completing deduction tasks for non-compliance

Vital requirements for the role include:

  • Ability to work 100% remotely with a quiet and permanent home working environment
  • High level of computer literacy and proficiency in web-based software
  • High-speed, reliable internet connection
  • Willingness to be monitored and recorded by employee monitoring software

Key skills and experience required for success as a Back Office Agent include:

  • Clear English communication skills
  • Ability to learn quickly and understand software products
  • Attention to detail in configuration and documentation
  • Ability to work independently and as part of a cross-functional team
  • Ability to work in a fast-paced, high-growth environment

If you have the drive and determination to make an impact in a growing business, we encourage you to apply



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