Technical Documentation Specialist

17 hours ago

Cape Town, Western Cape, South Africa The Legends Agency Full time
Job Description

We are seeking a highly skilled Technical Documentation Specialist to join our team at The Legends Agency.

The successful candidate will be responsible for creating detailed end-user documentation using Adobe In-Design on the range of equipment that we manufacture.

This role requires close collaboration with design teams, sales teams, and manufacturing teams to capture all relevant detail required for user manuals.

The ideal candidate will have a strong technical background, excellent communication skills, and the ability to work well under pressure.

Duties and Responsibilities:

  • Create detailed end-user documentation using Adobe In-Design
  • Work closely with design teams, sales teams, and manufacturing teams
  • Edit existing documentation to add additional details on machine models if needed
  • Maintain the manuals library and structure, including machine parameter lists (Microsoft Excel)
  • Assist in creating training manuals based on machine manuals
  • Create artwork for machine buttons and controls, needed for the manuals when needed using Adobe Illustrator
  • Take technical photographs after acceptance tests for visual records of the equipment (technical in nature)
  • Shoot and compile video material for marketing purposes (using Adobe Premier Pro for compiling videos)
  • Assist in the design of functional safety artwork, branding, and/or diagrams needed for the equipment
  • Adhere to HSE requirements as dictated by law and company policies
  • Contribute to building and maintaining a continuous improvement environment and ongoing functional activities
  • Clear and effective communication skills for articulating manual design needs and explaining technical details
  • Flexibility to adapt to new challenges, changes in project scope, and unexpected obstacles
  • Ability to meticulously ensure that every aspect of the end-user documentation meets required standards and specifications, including any client user specifications that may be relevant
  • Maintaining and adding to a library of agency equipment documentation
  • Occasionally required to work overtime on short notice.

Required Skills and Qualifications:

  • At least 5 years relevant experience writing or editing technical manuals
  • A tertiary qualification in technical writing will be an advantage
  • Proficiency in using the Adobe Suite of Software, incl. but not limited to Adobe In-Design, Adobe Photoshop, Adobe Illustrator, Adobe Premier Pro, and Adobe Acrobat Pro
  • Proficiency with Microsoft Excel and Microsoft Word
  • Proficiency with the complete Microsoft Office Suite preferred
  • Solid ability to photograph detailed good-quality images of equipment for technical detail and reference
  • Ability to capture marketing-related videos and compile videos based on clients' templates, using Adobe Premier Pro
  • Technical (engineering type) background to understand technical machine design concepts and interpret technical specifications
  • Good time management skills
  • High level of motivation
  • Attention to detail
  • Work well under pressure and set timelines when needed
  • Excellent verbal, written, and digital communication skills
  • Possess a valid unendorsed South African driver's license
  • Have own reliable transport
  • Reside within the Greater Cape Town Metropole area
  • Willing to travel within South Africa for work-related tasks if needed.

Salary: R500,000 - R600,000 per annum, depending on experience

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