Customer Executive

1 week ago

Durban, KwaZulu-Natal, South Africa The Legends Agency Full time

Job Title: Customer Executive

Location: Durban, South Africa

Salary: Market related

The Customer Executive will play a crucial role in driving business success by developing and implementing channel strategies, managing key customer accounts, and pursuing new business opportunities. This role requires strong commercial acumen, strategic thinking, and the ability to build and maintain robust customer relationships in a dynamic and competitive market.

Key Responsibilities:

Channel Strategy Formulation and Implementation:

  • Develop and execute effective channel strategies to expand market reach and enhance customer engagement.
  • Collaborate with cross-functional teams to ensure strategies align with overall business objectives.

Market and Customer Insight Maintenance:

  • Continuously monitor market trends, customer behavior, and industry dynamics to stay ahead of the competition.
  • Leverage insights to inform strategic decision-making, optimize business performance, and drive growth.

New Business Development:

  • Identify and pursue new business opportunities, contributing to the expansion of our client's customer base.
  • Build and maintain strong relationships with potential clients and partners to facilitate successful business ventures.

Strategic Account Management:

  • Manage existing customer accounts with a strategic approach, ensuring customer satisfaction, retention, and business growth.
  • Develop and implement account plans to maximize customer value and achieve long-term business objectives.

Customer Relationship Management:

  • Serve as the primary point of contact for key customers, addressing their needs and resolving issues promptly.
  • Foster and maintain positive relationships with customers, ensuring high levels of satisfaction and loyalty.

Pricing Guideline Management:

  • Develop and implement pricing strategies that balance profitability with competitive market dynamics.
  • Continuously assess and refine pricing guidelines to meet the changing needs of the market and customers.

Requirements:

Education: Postgraduate degree in Supply Chain, Sales and Marketing, or a related field, along with a commercial or management degree.

Experience: A minimum of 10 years of experience in a marketing and sales function, including managing complex and/or significant customer relationships and key/national accounts, with at least 5 years in a management role.

Skills: Strong commercial acumen, strategic thinking, excellent communication, negotiation, and relationship-building skills.

  • Customer Executive

    3 weeks ago

    Durban, KwaZulu-Natal, South Africa The Legends Agency Full time

    Job Title: Customer ExecutiveLocation: Durban, South AfricaSalary: Market relatedAbout the RoleWe are seeking a highly skilled Customer Executive to join our team at The Legends Agency. As a key member of our sales and marketing team, you will be responsible for developing and implementing channel strategies to expand our market reach and enhance customer...

  • Customer Executive

    4 weeks ago

    Durban, KwaZulu-Natal, South Africa The Legends Agency Full time

    Job Title: Customer ExecutiveLocation: Durban, South AfricaSalary: Market relatedThe Customer Executive will play a crucial role in driving business success by developing and implementing channel strategies, managing key customer accounts, and pursuing new business opportunities. This position requires strong commercial acumen, strategic thinking, and the...

  • Customer Executive

    3 weeks ago

    Durban, KwaZulu-Natal, South Africa Boardroom Appointments Full time

    Customer Executive About the Role: Key Responsibilities: Develop and execute effective channel strategies to enhance market reach and customer engagement. Collaborate with cross-functional teams to align strategies with business objectives. Continuously monitor market trends, customer behavior, and industry dynamics. Leverage insights to inform...

  • Customer Director

    3 weeks ago

    Durban, KwaZulu-Natal, South Africa Boardroom Appointments Full time

    {"h1": "Customer Executive Role at Boardroom Appointments", "p": "We are seeking a highly skilled Customer Executive to join our team at Boardroom Appointments. As a key member of our organization, you will be responsible for developing and executing effective channel strategies to enhance market reach and customer engagement. Responsibilities: ", "h2":...

  • Customer Director

    3 weeks ago

    Durban, KwaZulu-Natal, South Africa Boardroom Appointments Full time

    Customer Executive About the Role: We are seeking a seasoned Customer Executive to join our team at Boardroom Appointments. As a key member of our organization, you will be responsible for developing and executing effective channel strategies to enhance market reach and customer engagement. Key Responsibilities: Channel Strategy Formulation and...

  • Customer Director

    3 weeks ago

    Durban, KwaZulu-Natal, South Africa Boardroom Appointments Full time

    Customer Executive About the Role: We are seeking a highly skilled and experienced Customer Executive to join our team at Boardroom Appointments. As a key member of our organization, you will be responsible for developing and executing effective channel strategies to enhance market reach and customer engagement. Key Responsibilities: Channel Strategy...

  • Customer Director

    4 weeks ago

    Durban, KwaZulu-Natal, South Africa Boardroom Appointments Full time

    {"h1": "Customer Executive Role at Boardroom Appointments", "p": "We are seeking a highly skilled Customer Executive to join our team at Boardroom Appointments. As a key member of our organization, you will be responsible for developing and executing effective channel strategies to enhance market reach and customer engagement. Key Responsibilities: *...

  • Tour Consultant

    3 weeks ago

    Durban, KwaZulu-Natal, South Africa Executive Placings Full time

    Job Title: Tour ConsultantExecutive Placings is seeking a highly motivated and experienced Tour Consultant to join our team in Durban. As a key member of our sales team, you will be responsible for providing exceptional customer service and selling holiday packages to travel agents.Key Responsibilities:Offer professional travel advice and provide accurate...

  • Customer Director

    4 weeks ago

    Durban, KwaZulu-Natal, South Africa Boardroom Appointments Full time

    {"h1": "Customer Executive Role at Boardroom Appointments", "p": "We are seeking a highly skilled Customer Executive to join our team at Boardroom Appointments. As a key member of our organization, you will be responsible for developing and executing effective channel strategies to enhance market reach and customer engagement. Key Responsibilities: *...

  • Customer Director

    2 weeks ago

    Durban, KwaZulu-Natal, South Africa Boardroom Appointments Full time

    {"h1": "Customer Executive Role at Boardroom Appointments", "p": "We are seeking a seasoned Customer Executive to join our team at Boardroom Appointments. As a key member of our organization, you will be responsible for developing and executing effective channel strategies to enhance market reach and customer engagement. Key Responsibilities: ", "ul":...

  • Customer Director

    4 weeks ago

    Durban, KwaZulu-Natal, South Africa Boardroom Appointments Full time

    {"h1": "Customer Executive Role at Boardroom Appointments", "p": "We are seeking a highly skilled Customer Executive to join our team at Boardroom Appointments. As a key member of our organization, you will be responsible for developing and executing effective channel strategies to enhance market reach and customer engagement. Key Responsibilities: ", "ul":...

  • Customer Director

    3 weeks ago

    Durban, KwaZulu-Natal, South Africa Boardroom Appointments Full time

    {"h1": "Customer Executive Role at Boardroom Appointments", "p": "We are seeking a seasoned Customer Executive to join our team at Boardroom Appointments. As a key member of our organization, you will be responsible for developing and executing effective channel strategies to enhance market reach and customer engagement. Your primary focus will be on...

  • Customer Director

    3 weeks ago

    Durban, KwaZulu-Natal, South Africa Boardroom Appointments Full time

    {"h1": "Customer Executive Role at Boardroom Appointments", "p": "We are seeking a seasoned Customer Executive to join our team at Boardroom Appointments. As a key member of our organization, you will be responsible for developing and executing effective channel strategies to enhance market reach and customer engagement. Your primary focus will be on...

  • Tour Consultant Johannesburg

    3 weeks ago

    Durban, KwaZulu-Natal, South Africa Executive Placings Full time

    Job Title: Tour Consultant JohannesburgExecutive Placings is seeking a highly motivated and experienced Tour Consultant to join our team in Johannesburg. As a key member of our sales team, you will be responsible for providing exceptional customer service and selling holiday packages to travel agents.Key Responsibilities:Offer professional travel advice and...

  • Tour Consultant

    1 month ago

    Durban, KwaZulu-Natal, South Africa Executive Placings Full time

    Job Title: Tour Consultant - DurbanJob Summary:Executive Placings is seeking a highly motivated and experienced Tour Consultant to join our team in Durban. As a Tour Consultant, you will be responsible for providing world-class service to our clients by effectively managing and coordinating the selling and booking of holiday packages.Key...

  • Sales Executive

    1 week ago

    Durban, KwaZulu-Natal, South Africa Plennegy Ltd Full time

    Job Opportunity:Mascor Toyota is seeking a highly skilled Sales Executive to join our team in Greytown. As a Sales Executive, you will be responsible for maintaining relationships with current customers and building new relationships with potential customers.Key Responsibilities:Drive sales through the growth of existing clientsGenerate new business...

  • Customer Success Manager

    3 weeks ago

    Durban, KwaZulu-Natal, South Africa The Legends Agency Full time

    Job Title: Customer ExecutiveLocation: Durban South AfricaSalary: Market related The Customer Executive will be a key driver of business success, responsible for developing and implementing channel strategies, managing key customer accounts, and pursuing new business opportunities. This role requires strategic thinking, strong commercial acumen, and the...

  • Operations Executive

    7 days ago

    Durban, KwaZulu-Natal, South Africa RS Recruitment Services Full time

    Operations/Customer Relations ExecutiveRS Recruitment Services is seeking a highly skilled and experienced Operations/Customer Relations Executive to join our client's team in the travel industry. The ideal candidate will have a strong background in customer service, reservations, and operations management.Key Responsibilities:Create PNR bookings from...

  • Sales Executive

    3 weeks ago

    Durban, KwaZulu-Natal, South Africa Sydsen Group (Pty) Ltd Full time

    New Vehicle Sales Executive (Light Commercial) - Durban South, KwaZulu-NatalA well-established Motor Dealership in Durban South is seeking a 2 New Vehicle Sales Executive on their Light Commercial Vehicle side to join their sales department.Key Responsibilities:Utilize sales skills to meet and exceed sales targetsDevelop and maintain strong relationships...

  • Chief Executive Officer

    3 weeks ago

    Durban, KwaZulu-Natal, South Africa Ad Talent Full time

    About Us:Ad Talent is a leading provider of innovative solutions, combining expertise in digital and print to deliver seamless customer experiences. Our team specializes in driving innovation through Print Operations, Digital Services, Creative Strategy, and eCommerce, helping brands stay ahead in a rapidly evolving marketplace.Job Overview:We're seeking a...