Account Development Manager

3 weeks ago


Johannesburg, Gauteng, South Africa Vox Telecommunications Full time
Job Description

Vox Telecommunications is seeking a highly skilled Account Development Manager to join our team. As a key member of our sales team, you will be responsible for developing and maintaining strong relationships with our key clients.

Key Responsibilities
  • Developing Trust Relationships: Build and maintain trust with a portfolio of major clients to ensure they do not turn to competition.
  • Understanding Customer Needs: Acquire a thorough understanding of key customer needs and requirements.
  • Expanding Customer Relationships: Expand the relationships with existing customers by continuously proposing solutions that meet their objectives.
  • Delivering Products and Services: Ensure the correct products and services are delivered to customers in a timely manner.
  • Communication and Issue Resolution: Serve as the link of communication between key customers and internal teams, resolve any issues and problems faced by customers, and deal with complaints to maintain trust.
  • Generating New Sales: Play an integral part in generating new sales that will turn into long-lasting relationships.
  • Reporting and Forecasting: Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics.
Requirements
  • Excellent Organizational Skills
  • Problem-Solving and Negotiation
  • Qualifications in Sales or Business
  • 2 Years Experience in Sales and Providing Solutions Based on Customer Needs
  • Proven Experience as Key Account Manager


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