Insurance Operations Manager
6 days ago
The Recruitment Council is seeking a skilled Call Centre Manager to lead our outbound short term insurance team. The successful candidate will be responsible for implementing strategies from senior managers, improving sales efficiencies, and driving departmental profits.
Key Responsibilities:
- Develop and implement operational plans to improve call centre performance
- Lead, coach, and direct teams to achieve monthly sales targets and operational goals
- Analyze data to identify trends and risks, and develop strategies to mitigate them
- Motivate employees to learn, grow, and develop to assist the organization in reaching its goals
Requirements:
- Leadership capability and strong communication skills
- +6 years insurance sales call centre experience and +3 years supervisory experience
- Relevant tertiary qualification and completed FAIS credits
- Strong analytical capabilities and proficient in Excel
-
Insurance Operations Manager
6 days ago
Johannesburg, Gauteng, South Africa Santam Insurance Full timeJob SummaryWe are seeking a highly skilled and experienced Insurance Operations Manager to lead our team of Underwriting Consultants. The successful candidate will be responsible for managing the day-to-day operations of the contact centre, ensuring that targets are met, and customers receive exceptional service.The ideal candidate will have a proven track...
-
Manager of Insurance Services
6 days ago
Johannesburg, Gauteng, South Africa Santam Insurance Full timeJob DescriptionWe are seeking a highly skilled and experienced Manager of Insurance Services to join our contact centre team. The successful candidate will be responsible for managing the day-to-day operations of the team, ensuring that targets are met, and customers receive exceptional service.The ideal candidate will have a proven track record of people...
-
Insurance Operations Coordinator
11 hours ago
Johannesburg, Gauteng, South Africa Santam Insurance Full timeAs a key member of the Santam team, you will play a vital role in delivering exceptional customer experiences and supporting the growth of our business.The Insurance Consultant position requires a strong understanding of commercial, agriculture policy administration, and underwriting within the short-term insurance industry.Key skills and qualifications...
-
Insurance Consultant
15 hours ago
Johannesburg, Gauteng, South Africa Santam Insurance Full timeSantam is the market leader in the general insurance industry in Southern Africa. We are a large, diversified, expanding, and transforming company. While based in South Africa, we are rapidly moving into a number of emerging markets, both in Africa and Asia. Our success is rooted in our passion for our clients, and everything we do is centered on our...
-
Insurance Specialist
11 hours ago
Johannesburg, Gauteng, South Africa Santam Insurance Full timeSantam Insurance is the market leader in the general insurance industry in Southern Africa. Our success is rooted in our passion for delivering exceptional client experiences.Key ResponsibilitiesWe are seeking a highly skilled Insurance Consultant to join our team, focusing on servicing broker requests, including enquiries.This role involves providing...
-
Insurance Policy Compiler
11 hours ago
Johannesburg, Gauteng, South Africa Santam Insurance Full timeJob OverviewSantam Insurance is looking for an experienced Insurance Policy Compiler to join its Personal Lines Underwriting team. The successful candidate will support Personal Lines and Outsourced Business by compiling, updating, reviewing and maintaining policy wordings, endorsements, addendums, terms, conditions, PPR/Disclosure notices etc.Key...
-
Short-Term Insurance Professional
11 hours ago
Johannesburg, Gauteng, South Africa Santam Insurance Full timeSantam Operations, Commercial Contact Centre has career opportunities available for Insurance Consultants based in Johannesburg (Auckland Park).The Insurance Consultant role is designed to provide an end-to-end service and support to brokers, focusing on servicing broker requests, including inquiries, and providing telephonic/email support to intermediaries...
-
Insurance Consultant
15 hours ago
Johannesburg, Gauteng, South Africa Santam Insurance Full timeSantam is the market leader in the general insurance industry in Southern Africa. We are a large, diversified, expanding and transforming company and whilst based in South Africa, we are rapidly moving into a number of emerging markets, both in Africa and Asia. Our success is rooted in our passion for our clients and everything we do is centred on our...
-
Account Management Consultant
11 hours ago
Johannesburg, Gauteng, South Africa Santam Insurance Full timeSantam is a leading provider of general insurance solutions in Southern Africa, committed to delivering high-quality products and services to clients.About Our BusinessWe operate in a rapidly changing business environment, serving emerging markets in Africa and Asia.Our success is built on our passion for our clients, and we strive to exceed their...
-
Commercial Insurance Specialist
11 hours ago
Johannesburg, Gauteng, South Africa Santam Insurance Full timeSantam is the market leader in the general insurance industry in Southern Africa. We are a large, diversified, expanding, and transforming company.Our success is rooted in our passion for our clients, and everything we do is centered on delivering high-quality insurance services.The Insurance Consultant role is focused on providing an end-to-end service and...
-
Operations Manager: Non-Motor Desktop
4 weeks ago
Johannesburg, Gauteng, South Africa Santam Insurance Full timeJob title : Operations Manager: Non-Motor DesktopJob Location : Gauteng, JohannesburgDeadline : March 24, 2025Quick Recommended LinksJobs by Location Job by industries WHAT WILL YOU DO?This position is responsible for providing strategic and operational direction to optimize and manage the end –to- end non-motor desktop claims value chain within the...
-
General Insurance Services Manager
11 hours ago
Johannesburg, Gauteng, South Africa Santam Insurance Full timeAt Santam, we are committed to excellence in customer service and satisfaction.The Insurance Consultant role is critical to achieving this goal, requiring a strong focus on delivering high-quality insurance services and supporting the growth of our business.Key skills and qualifications include excellent verbal and written communication skills, excellent...
-
Insurance Risk Management Specialist
6 days ago
Johannesburg, Gauteng, South Africa Santam Insurance Full timeJob OverviewWe are seeking a highly skilled Insurance Risk Management Specialist to join our team. As a key member of our Commercial Underwriting department, you will be responsible for managing risk by providing reinsurance administrative services and support to both the Commercial Processing Centre (CPC) and Commercial Underwriting team.The successful...
-
Insurance Team Supervisor
16 hours ago
Johannesburg, Gauteng, South Africa Santam Insurance Full timeOur MissionEverything we do is centred on our delivery of Insurance Good and Proper.Job DescriptionThe Sales Team Manager will be based in Parktown and will be responsible for managing a team of commercial Insurance consultants.The ideal candidate will have completed Matric (Grade 12) and have FAIS compliance (NQF Level 4) with credits in commercial...
-
QA Operations Manager
11 hours ago
Johannesburg, Gauteng, South Africa Santam Insurance Full timeCompany Overview:About Santam InsuranceSantam Insurance is a leading insurance company that offers a range of products and services to individuals and businesses. We are committed to providing exceptional service and supporting our customers throughout their insurance journey.
-
Insurance Customer Experience Specialist
11 hours ago
Johannesburg, Gauteng, South Africa Santam Insurance Full timeSantam is the market leader in the general insurance industry in Southern Africa, delivering high-quality insurance products and services to clients.About UsWe are a large, diversified, expanding, and transforming company with operations in emerging markets in Africa and Asia.Our success is rooted in our passion for our clients, and everything we do is...
-
Client Relationship Manager
11 hours ago
Johannesburg, Gauteng, South Africa Santam Insurance Full timeSantam is the leading provider of general insurance solutions in Southern Africa, committed to delivering exceptional customer experiences.About Our CompanyWe operate in a dynamic and rapidly changing business environment, serving emerging markets in Africa and Asia.Our success is built on our passion for our clients, and we strive to exceed their...
-
Senior Insurance Underwriter
11 hours ago
Johannesburg, Gauteng, South Africa Santam Insurance Full timeAbout the Role:This senior position involves selecting, analyzing and underwriting risks in a cost-effective manner, ensuring good risk selection and profitability. The ideal candidate will have a strong understanding of the insurance industry and be able to communicate complex ideas effectively.Responsibilities:Maintain accurate electronic records for...
-
Insurance Programme Lead
6 days ago
Johannesburg, Gauteng, South Africa Santam Insurance Full timeJob SummaryThe Insurance Programme Lead is responsible for managing the overall insurance programme for Santam, including the development and implementation of strategies to achieve business objectives. This involves working closely with System Platform Providers (SPPs) and Binder Holders to ensure the successful delivery of initiatives.In this role, you...
-
Insurance Claims Specialist
6 days ago
Johannesburg, Gauteng, South Africa Santam Insurance Full timeAbout the RoleWe are seeking an exceptional Insurance Claims Specialist to join our team in the Motor Claims Greater Johannesburg Region. As a key member of our team, you will be responsible for ensuring seamless relationships between stakeholders and Motor Body Repairers.Responsibilities:Effective monitoring and control of KPIs for MBRs.Compliance and...