Hotel Attendant

2 weeks ago


Johannesburg, Gauteng, South Africa Four Seasons Hotels and Resorts Full time

About Four Seasons Hotels and Resorts:

We're a luxury hospitality company that's passionate about delivering exceptional guest experiences. Our team members around the world create amazing moments for our guests, residents, and partners through a commitment to luxury with genuine heart.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one, and treating everyone we meet the way we'd want to be treated ourselves. Whether you work with us or stay with us, we strive to create impressions that will last a lifetime.

About the Location:

Our Westcliff Hotel is nestled high up on the rocky Witwatersrand, offering breathtaking views of Johannesburg. Despite being in the city, our hotel feels like a chic hillside village, with nine sun-splashed villas, courtyards, fountains, and gardens. Take a ride up our glass elevator to enjoy seasonally inspired dishes at Flames, visit our destination day spa, or simply step out onto your room's balcony to take in the endless treetops.

About this Role:

We're seeking a highly motivated and service-minded individual to join our Guest Services Team as a Guest Services Attendant. As a key member of our team, you'll be responsible for delivering exceptional guest experiences, providing knowledgeable assistance, and ensuring seamless interactions across all public areas.

Key Responsibilities:

  • Provide knowledgeable and courteous assistance to guests in all public areas
  • Deliver and collect guest belongings as required
  • Work collaboratively with colleagues to ensure seamless guest interactions
  • Maintain a thorough knowledge of hotel facilities, services, and amenities

What You'll Gain:

  • A competitive salary of R120,000 per annum (estimated)
  • A comprehensive benefits package, including medical aid, life insurance, and retirement savings
  • The opportunity to engage in diverse and challenging work
  • Professional development opportunities to enhance your skills and career growth
  • A dynamic and inclusive work environment with a global network of colleagues

About Us:

Four Seasons Hotels and Resorts has been ranked FORTUNE Magazine's '100 Best Companies to Work For.' We're committed to creating a positive impact on our communities and the environment while delivering exceptional guest experiences.

Requirements:

  • High school diploma or equivalent required; degree preferred
  • Previous experience in customer-facing roles, preferably in the hospitality industry
  • Excellent communication and interpersonal skills
  • Ability to work effectively in a fast-paced environment
  • Flexibility to work varied shifts, including weekends and holidays

Note:

Successful candidates must possess legal rights to work in South Africa. Only applicants considered for the position will be contacted for an interview.


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